E-Procurement Ariba Punchout

E-Procurement Data Sheet

The Cisco E-Procurement Solution - Ariba Punchout

This document highlights specific functionality and technical specifications that users should be aware of when using the Cisco E-Procurement solution. Understanding this solution's functionality and Cisco recommendations will expedite the ordering process and increase order efficiency.
Figure 1: Process Flow for a for Cisco E-Procurement Order

Functional Details and Technical Specifications
Data Requirements for Cisco E-Procurement Order
Please see the Data Entry Guidelines document.
Order Cancellations
For purchase orders (POs) not yet submitted to Cisco, users can simply click Cancel within Ariba Buyer.

For POs already submitted to Cisco, users must access the online Cisco Change Order Tool to cancel the order. If the order is cancelled only within the Ariba Buyer, Cisco will not be aware of the cancellation, and thus may continue to build and ship the original order.

Order Changes
For POs not yet submitted to Cisco, users can select the Purchase Requisition (PR) within the Ariba Buyer and click Edit. The user can then re-punchout to the Cisco site to make desired modifications to the order.

Users who have submitted POs to Cisco must access the online Cisco Change Order Tool to request a change to an order. If a change is made to the PO only within Ariba Buyer, Cisco will not be aware of these modifications.

Single versus Dual Login
Single Login allows the buyer to bypass the Cisco punchout site login when punching out. If a company wants to use Single Login, Cisco will create one Cisco.com username and password, which will be assigned to all users of that company. This username controls the functionality users see in the Cisco punchout site, including service programs, price lists, and discounts. Users should understand that any changes Cisco makes to the Cisco.com profile or any default changes a user makes within the Cisco punchout site will be visible to all other users.

Dual Login is recommended. The user will be prompted for a Cisco.com username and password when punching out from Ariba Buyer to the Cisco punchout site. With Dual Login, the punchout site can be customized per user. Individual users will be able to set defaults, keep saved configurations, and access person-order templates.

By default, the user profile is set to Single Login.

Please see the Cisco UNSPSC document , which lists the UN/SPSC codes Cisco uses.
Credit Cards and Pcards
Credit card purchases are possible when using the Cisco E-Procurement solution. However, all credit card information must be entered into the Cisco Ordering Tool, not into Ariba Buyer.

Pcard functionality is currently being developed. Ask your Cisco representative for the latest status on the Cisco pcard implementation.


When using the Cisco Ordering Tool, it is possible to create multiple orders per session. Within a punchout session, however, only one order per session is allowed. To create a new order, the user must punch back to Ariba Buyer and create a new PR.

  • Bill-To: The Bill-To field will default from the user's Cisco login ID. To ensure orders are processed as quickly as possible, users must make sure the Bill-To address in the punchout site is identical to the address in the Ariba Buyer system.

  • Ship-To: Users must always enter the Ship-To information (name, address, and so on) in the Ariba Buyer as this is the source for this information. Users can identify Ship-To information at the header level and/or the line level.

  • Other: All other addresses (install site, end-user, and so on) should be entered into the Cisco punchout site, as there are no corresponding fields in the Ariba Buyer that hold this information.

Line Item Mismatches
If a PO submitted to Cisco contains more lines than the corresponding Cisco order, Cisco will reject the order. An e-mail notification stating the reason for the rejection will be sent to the user.

If a PO is submitted with fewer line items than the corresponding Cisco order, Cisco will accept the PO. Cisco will delete the extra line items on the Cisco side and only accept those listed on the Ariba Buyer PO.

Pricing Issues
Because prices changes so frequently, it is possible that orders will be sent to Cisco where the Ariba Buyer amount and the Cisco punchout site amount differ. Companies manage these price fluctuations differently. In most situations, the fluctuations result in a total cost which is less than that of the original order. Customers should discuss their individual company policies with Cisco.

With respect to tax, Cisco E-Procurement solutions work in the same way as the Cisco Ordering Tool. Tax is not calculated in OT, and therefore will not be passed to the Ariba Buyer. Taxes appear when the customer receives an invoice. Also, when shipping internationally, there are certain fees (uplift, landing costs, and so on) that may or may not apply. These costs are not passed to the Ariba Buyer and, like tax, will appear on the customer's invoice. These fees will also appear in email confirmations.

Copy Functionality
The Cisco E-Procurement solution does not support the Copy functionality within the Ariba Buyer. Existing orders copied from the Ariba Buyer and then submitted to Cisco will be rejected-when the copy functionality is used, a Cisco order is never created within the punchout site. Cisco has no way to retrieve the order information for copied orders.
Technical Specifications
Access Requirements
  • Internet access is required for all users

  • Users should have Cisco User IDs and passwords

  • The company should have signed Internet Commerce Agreement with Cisco
Supported Browsers

The Cisco E-Procurement solution supports the following browsers:

Linux and Unix (Solaris only): Netscape 4.5 and higher only
Windows 95, 98, 2000, or NT:

Internet Explorer 4.01 Service Pack 1 and higher

Netscape 4.x (Netscape 6.0 is not supported)

Note: For Windows, optimal browsers are Internet Explorer 5.0 and higher or Netscape 4.x and higher.

cXML Version Supported
Ariba Buyer Supported
6.x and higher