Ordering

The POWR tool is a Web-based application designed for the return of authorized Service and Trade-In RMAs. It will create a Cisco paid return label with packing list and schedule a Cisco paid Carrier. The POWR generated label will direct the return to the appropriate Cisco Receiving, Repair or Test Site in addition to expediting Failure Analysis returns through the Cisco Receiving process. A Cisco.com password is not required to access this site.

POWR Tool Benefits

- Easy Shipment Tracking and Returns Record Management

- Creates a label and packing list for each box

- Minimal receiving discrepancies and on time closure of returned RMAs

- Easy to Use – Preview the POWR Tool Demo

Attention Service RMA Returns – POWR can be used in US, Canada, European Union, Norway, Switzerland and Israel

- The RMA will be eligible for POWR return 24 hours after your receipt of the replacement.

- The POWR tool can not be used for Hardware Warranty New Returns.

- The POWR tool can not be used for Warranty/RTF Returns.

- If a scheduled pickup is missed please call the carrier directly.

- Click here to view an authorized return location

Attention Trade-In RMA Returns – POWR for use Internationally except Japan

- Review Trade-In RMA Return Information at upper left hand corner

- Package your RMA correctly following Cisco’s Packaging Instructions

- Click here to view an authorized return location