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POWR 2.0 Tool Demos

Cisco Product Online Web Returns (POWR 2.0)

There are two demos for the POWR tool highlighting its capabilities and features. One demo is for two sample Service returns and the other demo is for Product returns.

  • Service Returns
    There are two demos for Service Returns. Both demos illustrate the completion of a pickup request for Service RMAs using standard navigation and wizard flow, print labels and manage shipments.
    Demo 1 - uses new login capability via Cisco.com account with two Service RMA's
    Demo 2 - uses RMA/Email login capability with one Service RMA's
  • Product Return Demo
    This demo will show you how to login to POWR 2.0, request a pickup for a Trade In RMA using standard navigation and wizard flow, User Interface options for creating a package or packages, print labels and manage shipments.
    Demo 3 - uses Trade In RMA and Email address to login, demonstrate packaging options, and creates a pickup request using standard navigation and wizard flow, and print labels
  • POWR 2.0 User GuidePDF is available for reference