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Cisco Product Online Web Returns (POWR) Tool

For comments, suggestions or other feedback regarding this web tool, please email:
powr-feedback@cisco.com

For questions or concerns regarding RMA returns, please contact:


Service RMA Returns Product RMA
NORTH AMERICA
asset-recovery@cisco.com
1-800-553-2447 - option 4, option 2

For any further questions related to Trade in RMAs, please open a case with the Returns Team via the Cisco Customer Service Central Portal: http://www.cisco.com/cisco/psn/web/workspace and select “Existing Returns”


EMEAR
Europe, Middle East, Africa, and Russia
asset-recovery-emear@cisco.com
+31 20 357 3586
Phone Support:
Americas

1-888-593-0050 (9:00 AM to 5:00 PST)
Europe and Emerging
+31 20 485 4102 (9:00 AM to 5:00 GMT)

APJC
Australia
asset-recovery-anz@cisco.com
1 800 805 227
 
China Mainland
asset-recovery-chn@cisco.com
400 810 8886 - option4, option2, option 1
Hong Kong, Macau and Taiwan
asset-recovery-chn@cisco.com
400 810 8886 - option4, option2, option 1
India
asset-recovery-india@cisco.com
000-800-100-1364
Indonesia
asset-recovery-restofasia@cisco.com
021-30049100 (Interlocal charges apply outside Jakarta region.)
001 803 61 838
Japan
asset-recovery-jp@cisco.com
0120-445-240 - option 3
Korea
asset-recovery-kor@cisco.com
+82 2 3429 7933
Malaysia
asset-recovery-restofasia@cisco.com
1 800 805880
New Zealand
asset-recovery-anz@cisco.com
0800 44 6237
Philippines
asset-recovery-kor@cisco.com
PLDT: 1800 1611 0056
Singapore
asset-recovery-restofasia@cisco.com
800 6161 356
Sri Lanka
asset-recovery-restofasia@cisco.com
65 6311 5762
Thailand
asset-recovery-restofasia@cisco.com
02 104 0554 (local charges apply)
001 800 611 0754
Vietnam
asset-recovery-kor@cisco.com
1800 585809
Rest of Asia
asset-recovery-restofasia@cisco.com
+65 6311 5763

LATIN AMERICA
Argentina
asset-recovery-latam@external.cisco.com
0800 555 3456
Bolivia
asset-recovery-latam@external.cisco.com
800 10 0682
Brazil
asset-recovery-brazil@external.cisco.com
0 800 891 4972
Chile
asset-recovery-latam@external.cisco.com
1230 020 5546
Colombia
asset-recovery-latam@external.cisco.com
-2385
Costa Rica
asset-recovery-latam@external.cisco.com
0 800 011 1137
Dominican Republic
asset-recovery-latam@external.cisco.com
-7894
El Salvador
asset-recovery-latam@external.cisco.com
800 6600
Guatemala
asset-recovery-latam@external.cisco.com
-1218
México
asset-recovery-mx@external.cisco.com
001 888 443 2447
Panama
asset-recovery-latam@external.cisco.com
001 866 401 9664
Peru
asset-recovery-latam@external.cisco.com
0800 53 967
Venezuela
asset-recovery-latam@external.cisco.com
0800 102 9109
Rest of Latin America
asset-recovery-latam@external.cisco.com