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Cisco Product Online Web Returns (POWR) Tool

For comments, suggestions or other feedback regarding this web tool, please email:
powr-feedback@cisco.com

For questions or concerns regarding RMA returns, please contact:


Service RMA Returns Trade-In RMA Returns
NORTH AMERICA
asset-recovery@cisco.com
1-800-553-2447, and select option 4, option 2
APJC
wwrl-apac-returns@cisco.com
EMEAR

Africa and Middle East
asset-recovery-eme@cisco.com
+31 20 357 3586
EMEAR
wwrl-emea-returns@cisco.com
Europe
asset-recovery-europe@cisco.com
+31 20 357 3586 (Between 8:00 am – 9:00 am CET, call the US number)
Americas (including Latin America)
wwrl-nam-returns@cisco.com
APJC

Australia
asset-recovery-anz@cisco.com
1 800 805 227
Phone Support:
Americas
1-888-593-0050 (9:00 AM to 5:00 PST)
Europe and Emerging
+31 20 485 4102 (9:00 AM to 5:00 GMT)
China Mainland
asset-recovery-chn@cisco.com
400 810 8886 ->Option4 ->Option2 ->Option 1
Hong Kong, Macau and Taiwan
asset-recovery-chn@cisco.com
400 810 8886 ->Option4 ->Option2 ->Option 2
India
asset-recovery-india@cisco.com
000-800-100-1364
Indonesia
asset-recovery-restofasia@cisco.com
021-30049100 (Interlocal charges apply outside Jakarta region.)
001 803 61 838
Japan
asset-recovery-jp@cisco.com
0120- 445-240 (Option 3)
Korea
asset-recovery-kor@cisco.com
82 2 3429 7933
Malaysia
asset-recovery-restofasia@cisco.com
1 800 805880
New Zealand
asset-recovery-anz@cisco.com
0800 44 6237
Philippines
asset-recovery-kor@cisco.com
PLDT: 1800 1611 0056
Singapore
asset-recovery-restofasia@cisco.com
800 6161 356
Sri Lanka
asset-recovery-restofasia@cisco.com
65 6311 5762
Thailand
asset-recovery-restofasia@cisco.com
02 104 0554 (local charges apply)
001 800 611 0754
Vietnam
asset-recovery-kor@cisco.com
1800 585809
Rest of Asia
asset-recovery-restofasia@cisco.com
+65 6311 5763
Latin America
Argentina
asset-recovery-latam@external.cisco.com
0800 555 3456
Bolivia
asset-recovery-latam@external.cisco.com
800 10 0682
Brazil
asset-recovery-brazil@external.cisco.com
0 800 891 4972
Chile
asset-recovery-latam@external.cisco.com
1230 020 5546
Colombia
asset-recovery-latam@external.cisco.com
+1-800-518-1068
Costa Rica
asset-recovery-latam@external.cisco.com
0 800 011 1137
Dominican Republic
asset-recovery-latam@external.cisco.com
+1-866-777-6252
El Salvador
asset-recovery-latam@external.cisco.com
800 6600
Guatemala
asset-recovery-latam@external.cisco.com
+1-800-288-0131
México
asset-recovery-mx@external.cisco.com
001 888 443 2447
Panama
asset-recovery-latam@external.cisco.com
001 866 401 9664
Peru
asset-recovery-latam@external.cisco.com
0800 53 967
Venezuela
asset-recovery-latam@external.cisco.com
0800 102 9109
Rest of Latin America
asset-recovery-latam@external.cisco.com