Ordering

Contact Us

Cisco Product Online Web Returns (POWR) Tool

For comments, suggestions or other feedback regarding this web tool, please email:
powr-feedback@cisco.com

For questions or concerns regarding RMA returns, please contact:

Service RMA Returns Trade-In RMA Returns
EMEAR
Africa and Middle East
asset-recovery-eme@cisco.com
+31 20 357 3586
APJC
wwrl-apac-returns@cisco.com
Europe
asset-recovery-europe@cisco.com
+31 20 357 3586
EMEAR
wwrl-emea-returns@cisco.com
North America
asset-recovery@cisco.com
1-800-553-2447, and select option 4, option 2
Americas (including Latin America)
wwrl-nam-returns@cisco.com
Europe
asset-recovery-europe@cisco.com
+31 20 357 3586
Phone Support:
Americas
1-888-593-0050 (9:00 AM to 5:00 PST)
Europe and Emerging
+31 20 485 4102 (9:00 AM to 5:00 GMT)
Latin America
asset-recovery-latam@cisco.com
APJC
Australia & New Zealand
asset-recovery-anz@cisco.com
+65 6311 5761
China Mainland
asset-recovery-china@cisco.com
+8610 8515 5578 / 8507 7050
Hong Kong, Macau, Taiwan
asset-recovery-china@cisco.com
+8610 8507 7566
India
asset-recovery-india@cisco.com
+65 6311 5762
Japan
asset-recovery-jp@cisco.com
0120- 445-240 (Option 3)
Korea
asset-recovery-kor@cisco.com
+82 2 3429 7933
Rest of Asia
asset-recovery-restofasia@cisco.com
+65 6311 5763
Latin America
Brazil
asset-recovery-brazil@external.cisco.com
0 800 891 4972
México
asset-recovery-brazil@external.cisco.com
001 888 443 2447

Rest of Latin America
asset-recovery-latam@cisco.com
Argentina
0800 555 3456
Bolivia
800 10 0682
Chile
1230 020 5546
Colombia
+1-800-518-1068
Costa Rica
0 800 011 1137
Dominican Republic
+1-866-777-6252
El Salvador
800 6600
Guatemala
+1-800-288-0131
Panama
001 866 401 9664
Peru
0800 53 967
Venezuela
0800 102 9109