In order to continue receiving these emails, you may need to add the domain address @emessages.cisco.com to your “safe-list”, “white-list”, or address book to ensure the emails do not “bounce off” of any filters in place by your Internet Service Provider.

- Outlook 2003
- Outlook 2007
- Yahoo!
- Hotmail
- Gmail
- AOL
- MSN
- Lotus Notes
- Thunderbird

Outlook 2003

1. On the Tools menu, click Options.

2. On the Preferences tab, under E-mail, click Junk E-mail.

3. Click the Safe Senders or Safe Recipients tab.

4. Click Add.

5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.

Outlook 2007

1.On the Tools menu, click Options.

2.On the Preferences tab, under E-mail, click Junk E-mail.

3. Click the Safe Senders tab.

4.Select the Automatically add people I e-mail to the Safe Senders List check box.

Yahoo! Mail

If you are using the New Yahoo! Mail Beta Version
1. Click on Contacts in the left-hand side.

2. Click on Add Contact at the top of the screen.

3. Under Email Addresses, enter @emessages.cisco.com, then click Save.

If you are using the older version of Yahoo! Mail
1. Click on the Address tab near the top of the page.

2. Enter @emessages.cisco.com in the box labeled “E-mail.”

3. Click Save.

Hotmail

1.On the right hand side of the page, click on “Options.” (If you are using the full version, you will then need to click on More Options.)

2.Under “Junk e-mail,” click on “Safe and blocked senders.”

3.Click on “Safe senders.”

4.Enter @emessages.cisco.com into the box on the left.

5.Click “Add to list.”

6.Check that @emessages.cisco.com up in the box on the right.

Gmail

1.Click on Contacts on the left-hand side of the screen.

2.Click on Create Contact near the top.

3.Next to Primary Email, enter @emessages.cisco.com, then click Save.

AOL

1.Click the Mailbox icon.

2.Click the Address Book.

3.Select Add Contact.

4.Type @emessages.cisco.com in the Contact section.

MSN

If you are using MSN version 9:
1.Click on Settings: E-mail|Junk e-mail (at the bottom left of the screen, just above Calendar).

2.On the E-mail settings screen, click Junk E-Mail Guard.

3.Select Safe List.

4.In the space provided under "Add people to the safe list," type @emessages.cisco.com.

5.Click Add.

For older versions of MSN,
1.Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).

2.On the E-mail settings screen, click Junk Mail.

3.Select Safe List.

4.Click “Add an item to this list.

5.When the Add To Safe List box appears, enter @emessages.cisco.com.

6.Click Add.

Lotus Notes

1.Under the Actions menu go to Tools -> Mail Rules.

2.Click on “New Rule” near the top.

3.Under “Create condition” there are boxes containing “sender” and “contains.” Type @emessages.cisco.com in the third box, then click Add.

4.Under “Specify actions,” there is a box labeled “move to folder.” Click the Select button to the right and choose Inbox.

5.Click Add Action, then OK.

Thunderbird

From the main screen,

1. Click the Address Book button.

2. From the Address Book screen, click the New Card button.

3. Enter @emessages.cisco.com.

4. Click OK.

5.From the main menu, click the Tools drop-down list, then select Junk Mail Controls.

6. On the Junk Mail Controls screen, click the Settings tab.

7. Under White Lists, check the box Do not mark messages as junk mail if the sender is in my Address Book.