Extending Contact Center Reporting
Now you can report on the details of every contact across all channels from a single interface. An advanced reporting platform that is flexible and intuitive, Cisco Unified Intelligence Suite lets you access individual contact details at any level. Built on a robust and extensible interactive web framework, Cisco Unified Intelligence Suite provides an information portal where data can be easily integrated from virtually any source and shared throughout your organization.
Get more product information: Go to www.cisco.com/go/ccreports or call 866-428-9596.