Cisco Unified Contact Center Enterprise
Abbreviated Data Sheet
Product features include:
- High-performance, scalable, fault-tolerant, server-based solution
- Screen pop to provide caller data to the agent’s application at the desktop
- Preroute indications of customer data
- Coordinated voice and data transfer across the enterprise
- Distributed fault tolerance
- Support for the Cisco Outbound Option for agents in blended mode
- Developer tools for custom solutions
Get more product information: Call 866-428-9596.
- Related Links
- [1] Product Overview
