Cisco Learning Partner Specialized
The Cisco Specialized Learning Partner, or simply Specialized, is the highest level that Cisco authorizes to offer Authorized Training Courses (i.e. Cisco Standard Courses or Cisco Derived Courses*).
The Cisco Learning Partner Specialized level, requiring more extensive capabilities, bench strength and investment, is for Learning Partners that align closely with Cisco, enabling Cisco customers and partners to successfully understand, design, implement and support Cisco's high end solutions, technologies and architectures.
A Learning Partner is considered Specialized if they meet requirements for at least one Education Architecture Specialization. The following are the Specializations currently available:
- Collaboration Specialization (PDF - 1.1 MB)
- Borderless Networks Specialization (PDF - 565 KB)
- Data Center Specialzation (PDF - 557 KB)
- IP Next-Generation Network Specialization (PDF - 564 KB)
In addition to the benefits available for all Learning Partners, the Cisco Learning Partner Specialized benefits by:
- Being able to certify its own CCSIs by having its own ICP Proctors
Additionally, subject to meeting specific requirements, Cisco Learning Partner Specialized may also benefit by:
- The ability to purchase kits directly from Cisco
- The ability to redeem Cisco Learning Credits**
- Access to Cisco intellectual property*** and are especially qualified to create, customize, and deliver market-leading Authorized Training Courses using CCSIs under the Derivative Works Program
* A Cisco Standard Course means any course pertaining to Cisco Products taught in a format and using the materials specified by Cisco. A Cisco Derived Course means any work or course created by Learning Partner (including without limitation any collective works, compilations, condensations, editorial revisions, annotations, elaborations, translations, derivative works or modifications of the Cisco Content or Cisco Products) which includes any material created by or supplied by Learning Partner or a third party and which incorporates, modifies or includes any portion of the Cisco Content or the Cisco Products.
** Cisco Learning Credit (CLC) means a credit issued by Cisco in a specific dollar amount that can be applied toward the purchase of Authorized Training Courses. Credits can be used as payment for Authorized Training Courses delivered by Learning Partners and are only redeemable through an authorized Learning Partner. More information can be found on the Cisco Learning Credits Website.
*** Intellectual Property means any intangible asset that consists of human knowledge and ideas. Some examples include patents, copyrights, trademarks, books, courseware and software.
Learning Partners must:
- Meet all program requirements, including staff, metrics and Certified Cisco Systems Instructors (CCSI)
- Cease all unauthorized Cisco training
- Follow Cisco's branding guideline in their web sites and marketing assets
- Maintain the Partner Self Service (PSS) / Learning Partner Management System (LPMS) with up-to-date company profile, required staff, and CCSI information
- Certification and Hierarchy (PDF - 510 KB)
- Derivative Works (PDF - 519 KB)
- Learning Services (PDF - 560 KB)
- Location and Delivery (PDF - 510 KB)
Frequently Asked Questions / Program Support
To find answers to frequently asked questions or to create a support case about the program, please visit the Customer Service Central.
Once a member of the Cisco Learning Partner Program, the Learning Partner agrees and commits to follow each of the policies described in this section as well as the specific policies associated with their status.
Learning Partners must:
- Remain in compliance with all program requirements throughout the year. Adhere to all program requirements, obligations and restrictions, including staff, metrics and CCSIs
- Offer only authorized Cisco training, ceasing all unauthorized Cisco content-based course offerings*
- Teach Cisco-authorized courses using only CCSIs certified to teach the course using only authorized materials
- Maintain the Partner Self Service (PSS) and Learning Partner Management System (LPMS) tools with company profile, required staff, and CCSI information
- Accurately report and pay royalties to Cisco on all Derivative Works
- Only conduct publicly scheduled Cisco courses in the delivery area in which the Learning Partner is authorized
- Adhere to all Cisco brand and marketing guidelines for Learning Partners
- Validate contact information and requirement compliance on a yearly basis
Reviews and onsite audits will validate Learning Partner compliance.
Cisco will provide to Learning Partners:
- Listing in Cisco Partner Locator
- Ability to list Authorized Training Course offerings* in the Cisco Learning Locator and Partner Education Connection (PEC)
- Offerings are the collective Authorized Training Courses made available for sale by a Learning Partner under the Learning Partner Program
- Audit and Termination (PDF - 1.1 MB)
- Authorized Area (PDF - 1.1 MB)
- Business Plan and Purchase Relationship (PDF - 1.1 MB)
- Certified Cisco Systems Instructor - CCSI/CCIE (PDF - 1.1 MB)
- Course Cancellations and Marketing Guidelines (PDF - 1.1 MB)
- Customer Satisfaction and Student Demographics (PDF - 1.1 MB)
- Performance Rankings and Tools (PDF - 1.1 MB)
- Lab Rentals, Certificates and Course Kits (PDF - 1.1 MB)
Learning Partner Application
Thank you for your interest in the Learning Partner Program - Specialized Partner Level. To apply for the program you will need to have a valid Cisco.com user ID and to complete the online application.
If you have trouble logging in, please make sure that you are associated to a Registered Partner.