Training Resources

Collaboration

Manage a Mobile Workforce

Increase efficiency, productivity, and agility with TelePresence.

Learning Services Collaboration training gives employees, partners, and customers the knowledge needed to optimize Cisco technology investments. We offer a suite of instructor-led classes that will teach your stakeholders how to integrate Cisco Collaboration technology into their daily work lives.

Backed by technology expertise, and a proven methodology for effective instructor-led training, Cisco Learning Services can help your organization develop the next generation of talent.

Cisco TelePresence

Cisco TelePresence training provides business collaboration with high-resolution video, providing real-time, face-to-face meetings anywhere, anytime. The TelePresence training portfolio is articulated on different audience levels, focusing on specific training needs for various job roles within an organization.

You can schedule training at the Cisco Learning Locator page, or email us.

Courses Offered

Product Technology Type Course
General TelePresence All TelePresence Basics On-Demand (TBOD)
This course offers prerequisite background knowledge on TelePresence fundamentals that participants need to continue on to the more product-focused TelePresence courses.
TelePresence C Series Endpoints TelePresence Technical TelePresence Endpoints Foundation (TEPF)
Participants will be given the skills and knowledge they need to configure and maintain Cisco TelePresence endpoints running either TC or TX software.
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TelePresence Management Suite TelePresence Technical TelePresence TMS Foundation (TMSF)
This course provides participants with the skills and knowledge needed to manage Cisco TelePresence endpoints and phone books. It also covers booking services, and running reports on Cisco TelePresence Management Suite (TMS). It is offered as an instructor-led, remote delivery course.
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TelePresence Management Suite TelePresence Technical TelePresence TMS Advanced (TMSA)
This course gives participants the skills and knowledge needed to install Cisco TelePresence Management Suite (TMS) and Cisco TelePresence Management Suite Provisioning Extension (TMSPE), manage administrative tasks, set up Active Directory users, and provision devices. It is offered as an instructor-led, remote delivery course.
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TelePresence Video Communications Server TelePresence Technical TelePresence VCS Foundation (TVCSF)
Participants will gain the skills and knowledge needed to install and configure basic features on the Cisco VCS, including SIP, H.323, interworking, internal routing (including trunks to Cisco UCM), external routing, bandwidth management, and redundancy.
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TelePresence Conductor TelePresence Technical TelePresence Conductor Foundation (TCNDF)
This course provides participants with the skills and knowledge needed to operate, install, and configure the Cisco multipoint control units (MCU) and Cisco TelePresence Server with an SIP registrar or gatekeeper.
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TelePresence Server and MCUs TelePresence Technical TelePresence Conferencing Foundations (TCONF)
Participants will get the skills and knowledge needed to operate, install, and configure the Cisco MCU and Cisco TelePresence Server with a SIP registrar or gatekeeper.
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Cisco Unified Communications Manager TelePresence Technical Unified Communications Manager for Voice and Video Deployments (UCM9VV)
Learn to deploy and manage a Cisco Unified Communications Manager (CUCM) version 9.x solution. This course covers new features and integration with Cisco Unified Communications Manager instant messaging and Presence 9.x and Cisco Video Communication Servers. Extensive practical labs offer opportunities to learn by providing exercises to select, configure, and troubleshoot Cisco UCM. This course is offered in the classroom and virtually.
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General TelePresence Technical TelePresence Trouble Shooting Training (TTST)
This four-day, instructor-led course provides a detailed understanding of operation and the skills to be able to identify and resolve likely causes of errors. The course shows how to build up evidence of problems in order to demonstrate it to other departments and to the Cisco Technical Assistance Center.
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TelePresence TX9000 TelePresence Technical TX9000 Management (TX9KM)
This two-day, instructor-led course, teaches students to install, configure, maintain, troubleshoot, and operate the Cisco TelePresence TX9000 Series endpoint through practical labs. Interactions between Cisco TelePresence TX9000 endpoint and applicable infrastructure components are also discussed.
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