Cisco TelePresence provides business collaboration with high-resolution video enabling real-time, face-to-face meetings anywhere, anytime. Learn about the latest Cisco TelePresence products, features, functions, network design, operation, installation, configuration, maintenance, and troubleshooting techniques:
The Cisco TelePresence training portfolio is articulated on different audience levels, focusing on specific training needs for a specific role within a customer organization. Those levels are based on job roles and are not progressive.
Level 1: User
This level is recommended for employees who use Cisco TelePresence products.
Level 2: Super User
This level is recommended for employees who use Cisco TelePresence and are recognized as persons who can provide assistance on TelePresence products.
Level 3: Operator, Support
This level is recommended for employees who support Cisco TelePresence products providing booking and monitoring for point-to-point and multisite conferences.
Level 4: Engineer, Network administrator
This level is recommended for employees who work in a network management role, usually involved in installation and support of core video network components.
Level 5: Cisco TelePresence Expert, System Designer
This level is recommended for employees who work in a network management role, usually involved in installation and support of complex Cisco TelePresence solutions and focusing on network design and more complex configuration, including integration with third-party and non-TelePresence devices.
Get more information about the audience levels.
