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IT Certification and Career Paths

644-141 CME

CallManager Express Exam

Replaced by 642-142 CME

 
Exam Number:     644-141
Associated Certifications: Cisco IP Telephony Express Specialist
Duration: 90 minutes (120-130 questions)
Available Languages: English
Click Here to Register: Pearson VUE or Prometric
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions
 

Exam Description    Exam Topics
  Exam Description  
 

The Cisco CallManager Express (CME) exam (644-141) is a requirement of the CME ATP program for Systems Engineers and Field Engineers.

 
  Exam Topics  
 
CME Overview and Positioning
•  Describe the key features and functionality of CME
•  Describe CME positioning strategies
•  Identify successful deployment models

Cisco CME Architecture Overview
•  Describe the architecture of the Cisco CME Voice gateway software
•  Define ephone-dns and ephones
•  Identify the types of ephone-dns
•  Describe the Cisco CME voice-packet handling methods
•  Explain the Cisco CME file system and describe IP Phone registration

Related IOS and Voice Gateway Features
•  Describe CME interaction with current IOS Voice Gateway features

Provisioning and Planning
•  Describe the supported platforms and telephones for CME
•  Describe the supported protocols for CME
•  Describe the ITU supplementary services for H.323

Technical Feature Overview and Configuration
•  Define Cisco CME requirements and restrictions
•  Describe and configure the GUI feature
•  Describe and configure the consultative call transfer feature
•  Describe and configure the call forwarding feature
•  Describe and configure the system-wide optional features
•  Describe and configure the features for individual use
•  Describe and configure the IP Phone display
•  Describe and configure the calling and directory features
•  Describe and configure the productivity tools

Applications
•  Describe CME integration with Cisco Unity Voice Mail and DTMF integration with legacy voice mail devices
•  Describe Cisco IOS TSP functionality
•  Describe CME attendant functionality

Troubleshooting
•  Describe the techniques, tasks, and commands that are necessary to troubleshoot problems with Cisco CME