Personnel
Personnel
All required personnel must be full-time staff or individuals contracted exclusively with to act as contractors on behalf of the partner. All required personnel must reside in the theater where the partner's executed agreement is valid. Cisco requires proof of contract for the program year for all full-time contractors.
Partners must fill the following required staffing roles with dedicated full-time staff and contractors. The table lists staff required for Sponsored Organizations, Cisco Learning Partners (CLPs), and Cisco Learning Solution Partners (CLSPs).
Personnel requirements for a Sponsored Organization are slightly different depending on the country where the Sponsored Organization resides. The sponsoring Cisco Learning Solutions Partner will advise which requirements ("SO Category B" or the "SO Category A") must be met.
Note that Cisco does allow role sharing. With role sharing, one person can fill no more than two roles, and not in the same job category. For example, one person can fill the CCNA and Cisco CCSI certified instructor role. Certification(s) for all required personnel must be valid and current. Cisco will verify all staff certifications.
The last row of the table shows the total number of staff required for each level. The minimum number of staff needed with role sharing is the number in parentheses. For example, a Sponsored Organization (Category A) requires five roles to be filled. With role sharing, the partner would need a minimum of three people to meet staffing requirements.
Some career certifications override others so that individuals can meet the job category requirement. The following hierarchy details which designations may replace others:
Partners must keep all personnel information, including required certified staff and Cisco CCSI certified instructors, up to date in the Learning Partner Management System (LPMS). SOs must work with their CLSP to ensure the LPMS is current.
Certified Instructor
Learning partners must deliver all authorized Cisco courses using a Cisco CCSI certified instructor qualified to teach the specific course. Each Cisco CCSI certified instructor must sign an agreement outlining all instructor requirements. The Cisco Instructor Connection site
has information about the Cisco CCSI certified instructor program.
Partner must maintain the course certifications of all partner instructors in the Learning Partner Management System (LPMS). CCSI course certifications must be listed in LPMS prior to the CCSI teaching any authorized Cisco courses.
Instructor must identify one learning partner as their Associated Sponsor to maintain CCSI status. Instructors not associated with an authorized learning partner are not considered a Cisco Certified Systems Instructor and can not be used to teach authorized Cisco courses.
A CCSI is permitted to teach for an authorized learning partner only. Teaching at a non-authorized training company is prohibited and will result in termination.
If partner contracts another CCSI to teach an authorized Cisco course it is the responsibility of the partner to verify the CCSI is an active CCSI associated with an authorized Cisco learning partner and is certified to teach the course. Audits will validate all Cisco courses were taught using CCSIs certified to teach each course.
Each Cisco CCSI certified instructor must sign the Certified Cisco Systems Instructor agreement outlining all instructor requirements prior to teaching any authorized Cisco courses. CCSI candidates are presented with the click-to-accept CCSI Agreement after successfully completing the Instructor Certification Program.
In order to maintain active CCSI status the certified instructor must teach a minimum of one class in a 12 month period.
