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  • Date: Monday, November 17 – 
    Wednesday, November 19
  • Location:JW Marriott
    Los Angeles, CA
  • Duration: 3 Days
  • Attendance: In Person
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Overview

Cisco Collaboration Summit 2014: Customer Forum

Cisco Collaboration Summit Customer Forum takes place November 17-19, 2014. We are pleased to announce that John Chambers, Cisco Chairman and CEO, will kick off the event with an opening keynote.

Joining John onstage to discuss the changing nature of work and related technology trends will be Aaron Levie, CEO and Co-founder of Box. Rowan Trollope, Senior Vice President and General Manager of Cisco's Collaboration Technology Group - and your host for the Summit - will then take the stage to announce and demonstrate innovative collaboration solutions from Cisco.

We look forward to having you join Cisco for this exciting, invite-only event.

Keynote Speakers

John Chambers, Cisco Chairman and CEO

John Chambers, Chairman and CEO, Cisco

John Chambers has helped grow Cisco's revenue from $70 million in 1991 to record revenues of $46 billion in FY12. He has received numerous awards for his leadership, and has been widely recognized for his and Cisco's philanthropic leadership. He also takes an active role in corporate social responsibility initiatives worldwide.

Chambers has served two American presidents, most recently as Vice Chairman of the President George W. Bush National Infrastructure Advisory Council (NIAC). He also served on President George W. Bush's Transition Team and Education Committee, and on President Bill Clinton's Trade Policy Committee.

Prior to joining Cisco, he spent eight years at Wang Laboratories (1982-1990) and six years with IBM (1976-1982). He holds a bachelor of science/arts degree in business and a law degree from West Virginia University, and a master of business administration degree in finance and management from Indiana University.

 

Aaron Levie, CEO and Co-founder of Box

Aaron Levie, Cofounder & CEO, Box

Aaron Levie is co-founder and CEO of Box, which he launched in 2005 with co-founder and CFO Dylan Smith. Levie is the visionary behind Box's product and platform strategy, focused on incorporating the best of traditional content management with the with an easy to use user experience suited to the way people collaborate and work today. Levie leads the company in its mission to help businesses of all sizes be more productive, competitive and collaborative by connecting people and their most important information.

Aaron studied at the Marshall School of Business at the University of Southern California before leaving to found Box.

 

Rowan Trollope, Senior Vice President and General Manager of Cisco's Collaboration Technology Group

Rowan Trollope, Senior Vice President and General Manager, Collaboration Technology Group, Cisco

Rowan Trollope leads Cisco's Collaboration Technology Group responsible for developing collaboration solutions. His group identifies key market transitions in collaboration and manages growth, expansion, and innovation. The portfolio includes collaboration software, devices, infrastructure, and services that enable video collaboration, unified communications, customer contact centers, conferencing, mobility, and desktop virtualization. The group manages Cisco TelePresence, Cisco Unified Communications Manager, and Cisco WebEx.

Prior to joining Cisco, Trollope was group president of the small and mid-sized business (SMB) segment and the Symantec.cloud Business Unit, where he led Symantec's sales, marketing and product development. He holds a variety of patents in computer security and operating systems maintenance.

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Schedule

Collaboration Summit Customer Forum Track Agenda

Monday, November 17

Unless noted, all Monday sessions will take place in Salons 1-5, Diamond Level
11:30 – 1:00 p.m.Welcome Lunch
Salon E-J, Platinum Level
1:30 – 3:30 p.m.Collaboration Summit Keynote

John Chambers
Chairman and CEO, Cisco

Rowan Trollope
Senior Vice President and General Manager, Collaboration Technology Group, Cisco

Aaron Levie
Cofounder and CEO, Box

3:30 – 4:00 p.m.Break
4:00 – 5:00 p.m.Cisco's Next-Gen Cloud Platform: Powering the Experience
Jonathan Rosenberg
Vice President and Chief Technology Officer, Collaboration Technology Group
5:00 – 5:15 p.m.Conference Preview
John Hernandez
Vice President and General Manager, Collaboration Technology Group
5:30 – 8:30 p.m.Collaboration Experience Showcase Reception
First Floor, Gold Level

Tuesday, November 18

Unless noted, all Tuesday sessions will take place in Salons E-J, Platinum Level
7:30 – 8:30 a.m.Breakfast
Platinum Level
8:30 – 9:00 a.m.Welcome
V C Gopalratnam
Vice President, CIO - APJ&GC
Chief of Strategy, Planning & Operations, India
9:00 – 10:00 a.m.Transforming Business with Collaboration (Cisco on Cisco)

Brian Christensen, Moderator
Senior Director, IT

Chris Moss
Director, WW Collaboration Field CTO

Angela Bhurji
IT Director and WPR Liaison

Mark Miller
Business Development Manager, Collaboration Sales

V C Gopalratnam
Vice President, CIO - APJ&GC
Chief of Strategy, Planning & Operations, India

10:00 – 10:15 a.m.Break
10:15 – 10:45 a.m.Achieving Outcomes with Collaboration
Vishakha Radia
Director, Consulting Services
10:45 a.m. – 12:00 p.m.Millennial Panel

John Gaudin, Moderator
Marketing Manager, Collaboration Portfolio

Panelists:
Marshall School of Business
Paul Merage School of Business

12:00 – 1:00 p.m.Lunch
Salons A-D, Platinum Level
1:15 – 2:00 p.m.The Mobile Moment
Ted Schadler
Vice President, Principle Analyst, Forrester
2:00 – 2:50 p.m.The New Employee Experience

V C Gopalratnam, Moderator
Vice President, CIO - APJ&GC
Chief of Strategy, Planning & Operations, India

2:50 – 3:40 p.m.Reimagine the Physical Workspace Mark Miller, Moderator
Business Development Manager, Collaboration Sales
3:40 – 3:55 p.m.Break
3:55 – 4:45 p.m.Building Loyalty with Customer Care
Chris Botting
Senior Director and General Manager, Customer Collaboration
4:45 – 5:50 p.m.Road with Executive Q&A

Rowan Trollope
Senior Vice President and General Manager, Collaboration Technology Group

Jonathan Rosenberg
Vice President and Chief Technology Officer, Collaboration Technology Group

Snorre Kjesbu
Vice President and General Manager, Collaboration Endpoints

Steve Chazin
Vice President, Products and Online Cloud Collaboration

Chris Botting
Senior Director and General Manager, Customer Collaboration

Thomas Wyatt
Vice President and General Manager, Collaboration Infrastructure

Jens Meggers
Vice President and General Manager, Cloud Collaboration

Lowell Johnson
Senior Director, Advanced Services, Connected Experiences

5:50 – 6:15 p.m.Close
V C Gopalratnam
Vice President, CIO - APJ&GC
Chief of Strategy, Planning & Operations, India
7:00 – 10:00 p.m.Collaboration Celebration
Sponsored by Comstor, Jabra, and Netformx
Conga Room at L.A. Live (Next Door to the J.W. Marriott)

Wednesday, November 19 (optional)

7:00 a.m. – 8:00 a.m.Breakfast
Platinum Level
8:30 a.m. – 4:30 a.m.Executive One-on-One Meetings
Third Floor
12:15 p.m. – 1:30 p.m.Lunch
4:30 p.m. – 5:30 p.m.Collaboration Summit Closing Keynote
Steven Johnson, Author and PBS TV Host, How We Got to Now
Salon 1-5, Diamond Level
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Location

Event Location

JW Marriott Los Angeles LA Live

900 West Olympic Boulevard
Los Angeles, CA 90015
Phone: 213-765-8600

Ground and Air Transportation

The hotel is easily accessible by air transportation into Los Angeles International Airport (LAX). The JW Marriott Los Angeles at LA Live is located approximately 17 miles from the Los Angeles International Airport.

Taxis are readily available from the airport. Approximate one-way taxi fare is $50.00.

You can visit the hotel's transportation page here for additional transportation options and driving directions.

Climate

November average temperatures in Los Angeles range from 56 degrees to 76 degrees Fahrenheit.

Interesting Facts

  • Los Angeles is regarded as the entrepreneurial capital of the world. It has about 200,000 small businesses, which is twice as many small businesses that can be found in any other region of the United States.
  • The economy of the County of Los Angeles is larger than that of forty-six of the fifty states in the United States of America.
  • The City of Los Angeles moves approximately one-quarter of an inch to the east every year.
  • Los Angeles is considered to be the world's entertainment center. Here, on an everyday basis, there are over 100 movie and television production crews shooting for their respective soaps/films on location.
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Event Information

Event Information

General Information

 

Registration Deadline

Registration deadline is Friday, October 17, 2014.

 

Summit Location and Hotel Information

JW Marriott Los Angeles LA Live
900 West Olympic Boulevard
Los Angeles, CA 90015
Phone: 213-765-8600

Hotel Check-In Time: 4 p.m.
Hotel Check-Out Time: 12 p.m.

We have reserved a block of rooms at the resort for the Cisco Collaboration Customer Forum. Cisco will pay for hotel accommodations and in-room internet connectivity for November 17, 18 and 19, 2014. You must book your hotel reservations through the conference registration process in order for Cisco to pay these expenses.

 

Extended Stays

Cisco has negotiated a rate of US$265.00 plus 11% tax, for three days before and three days after the event, subject to availability. Please note: You are responsible for all expenses related to an extended stay. If you would like to take advantage of the conference rate, please let us know on your registration form.

 

Costs

You are responsible for your air transportation and your ground transportation to and from the airport. Cisco will pay for the hotel room for the nights of November 17, 18 and 19, 2014, including taxes, in-room internet connectivity, and conference meals. Attendees are responsible for payment of incidental expenses and any additional nights.

 

Transportation

The resort is easily accessible by air transportation into Los Angeles International Airport (LAX). The JW Marriott Los Angeles at LA Live is located approximately 17 miles from the Los Angeles International Airport.

Taxis are readily available from the airport. Approximate one-way taxi fare is $50.00.

You can visit the hotel's transportation page here for additional transportation options and driving directions.

 

Parking

Valet parking at the hotel is $42.00 per night. Other parking options across the street from hotel and fees are based on events. Hybrid & Flex fuel autos are $32.00 per night.

 

Local Attractions

For information about area attractions, browse the JW Marriott Los Angeles' travel guide.

 

Conference Attire

Business casual is recommended. November average temperatures in Los Angeles range from 56 degrees to 76 degrees Fahrenheit. We also recommend a light jacket or sweater for air-conditioned meeting rooms and evening events.

 

Registration Changes and Questions

For hotel and registration questions, or to modify your plans, contact Conference Customer Service.

Call: 800 798-8414 (toll-free) or 801 523-6535 (direct)
E-mail: Cisco Collaboration Summit Support.

Contact center agents are available for live support between 6 a.m. and 4 p.m., Pacific Time.

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Sponsors

Thank You to Our Sponsors

Platinum Sponsors

Comstor

Comstor

Comstor is a dedicated valued-added distributor of Cisco networking, collaboration, and data center solutions through a global network of specialty resellers. Our teams create unique programs and provide exceptional service under Comstor EDGE, which provides reseller partners with value-added distribution support to strengthen and grow their Cisco practices. Comstor EDGE is our value proposition, product and service portfolio and go-to-market strategy that differentiates Comstor in the marketplace. From global logistics and flexible, customized financing solutions to pre-sales, technical and engineering assistance, we apply unsurpassed expertise in Cisco's full solution set so that our partners can respond with agility and speed to achieve the fastest time to revenue.
More information, visit here.

 

Jabra

Jabra

Jabra and Cisco work together to bring quality headsets and audio accessories that complement Cisco's collaboration and contact center solutions with a superior user experience which increase user adoption. Jabra has achieved the status of Cisco Preferred Solutions Partner status, this means our mutual customers can be assured that their Cisco solutions deliver a superior user experience, flexible mobile collaboration capabilities and maximum business and IT value from your investment. Ongoing partner activities and insight into our respective strategic development roadmaps ensure your Jabra/Cisco solution will continue to deliver quality sound and maximum value from the latest technology developments. To see our entire range of Cisco Compatible solutions
More information, visit here.

 

Netformx

Netformx

Netformx is the sales enablement leader helping Cisco and its partners win more digital enterprise opportunities and accelerating profits. Our core value lies in our ability to simplify the process of designing Cisco solutions incorporating their complementary partners and accelerating the sales cycle resulting in higher profitability. Our secret is the ability to abstract the ever-growing complexity behind all the products and services that make up a solution and allowing sales teams to sell confidently knowing their solutions will get deployed flawlessly. Cisco partners also benefit from better leveraging their certifications and increasing their rewards and incentives participation early on in the design process.
More information, visit here.

Gold Sponsors

Esna

Esna

Esna is a leading provider of embedded collaboration solutions. Esna's solutions let people collaborate anytime, anywhere by putting real-time communications inside the productivity, CRM, ERP, social and cloud applications they use every day. For 25 years Esna has pioneered innovative solutions that connect people, process and information to get more work done faster.
More information, visit here.

 

Jive

Jive

Jive is the premier provider of modern communication and collaboration solutions for business, recognized as a leader by the industry's top analyst firms in multiple categories. Our products enable people and organizations to work better together, using technology that adapts to their way - not the other way. The world's best companies depend on Jive to unleash the ideas and impact of their employees, partners and customers.
More information, visit here.

 

KBZ

KBZ

KBZ is a leading Cisco Authorized Distributor and Cisco Americas Collaboration Distributor of the Year award winner with deep expertise in Collaboration, TelePresence and UC. KBZ is recognized for its technical expertise, high-touch partner support and services for Cisco solutions and is headquartered in Doylestown, PA with offices throughout the US.
More information, visit here.

 

Phybridge

Phybridge

The award winning Phybridge PoLRE switch delivers Ethernet and PoE over a single pair of wire (existing voice infrastructure) with four times the reach of traditional switches. It was designed specifically to eliminate infrastructure barriers to an all IP Telephony platform. Customers are saving money, eliminating risk and disruption, simplifying and fast tracking their IPT migration. Phybridge is a solutions plus partner and the PoLRE switches have Cisco part numbers.
More information, visit here.

 

Plantronics

Plantronics

Plantronics has pioneered audio technology for over 50 years and is a global leader in audio communication devices for businesses and consumers. A Cisco Preferred Solutions Partner, Plantronics offers a broad range of Cisco certified compatible products for Cisco phones and soft clients. Recently introduced solutions include a unique integration between its Voyager Legend® UC wearable device and Cisco's DX650 smart desk phone, and embedded remote call control for Jabber™ and Cisco IP Communicator.
More information, visit here.

 

ScanSource

ScanSource

ScanSource, Inc. is the leading international value-added distributor of specialty technology products, enabling resellers to maximize their Collaboration offering with best-in-class complementary vendors. In addition to the industry's leading communications products, ScanSource also provides customized services through its Total Support program which creates access to a broad portfolio of professional services - as well as services that resellers rely on to grow their business, including sales and technical support, industry-leading education and training opportunities, marketing support, and much more.
More information, visit here.

Silver Sponsors

911 Enable

911 Enable

As a Preferred Solution Partner of E911 solutions for Cisco Collaboration, 911 Enable provides E911 call routing services, automatic IP phone discovery and on-site security notifications. Certified with Cisco Jabber and UCS for comprehensive E911 support, 911 Enable helps you meet E911 regulations, keep users safe and reduce infrastructure costs.
More information, visit here.

 

Akkadian Labs

Akkadian Labs

At Akkadian Labs we focus on creating collaboration-inspired solutions that enhance communication and help you work smarter and faster. With over a decade of experience, our expert team aims to minimize your communication and collaboration challenges. Our solutions include turnkey applications and custom software solutions. Technology is complex. We make it simple.
More information, visit here.

 

Logitech

Logitech

Logitech, a world leader in products that connect people to the digital experiences they care about, offers a range of brilliantly designed UC tools that are so intuitive, people actually love to use them. Logitech helps businesses unleash productivity and UC collaboration - from the desktop to the conference room. UC for real people.
More information, visit here.

 

Mida Solutions

Mida Solutions

Mida Solutions is a Cisco Preferred Solution Partner focusing on Unified Collaboration. It offers a complete virtualized suite of Cisco Compatible video and voice applications available also on UCS Platforms. Mida provides solutions for Cisco Unified Communication Manager (CUCM), Business Edition 6000 and 7000, HCS, Cisco DX devices, MediaSense, and Jabber.
More information, visit here.

 

ScienceLogic

ScienceLogic

ScienceLogic delivers the next generation IT monitoring platform for the heterogeneous components that make up Cisco collaboration solutions including telepresence, video conferencing, unified computing, and data center infrastructure. As the market leader for enabling managed telepresence and collaboration services, we simplify the task of managing resources, services, and applications.
More information, visit here.

 

Singlewire

Singlewire

Singlewire Software develops InformaCast®, notification software for the Internet of Everything. InformaCast® opens the door to functionality such as call monitoring, emergency notification, and weather alerting. It integrates with Cisco IP phones, iOS/Android mobile devices, and much more to make your environment truly connected.
More information, visit here.

 

TASKE

TASKE

TASKE contact center reporting software provides up-to-the-second real-time views, historical reporting on inbound, outbound and internal call activity, and cradle-to-grave customer experience call views. For over 20 years businesses have used to TASKE to optimize customer interactions, drive call center efficiency and curb customer frustration.
More information, visit here.

 

TelStrat

TelStrat

TelStrat, a customer-centric, channel-focused organization, offers its Engage Workforce Optimization (WFO) portfolio through a global network of 330+ reseller partners, including telecommunications' most prominent names. Engage Suite's proven, award-winning technology is certified with Cisco's UCM & HCS products and deployed at 3,000+ installations worldwide in SMB, enterprise and cloud environments. (50)
More information, visit here.

 

Uptivity

Uptivity

What boosts the bottom line for any contact center? You want the best every agent can deliver while optimizing contact center management for a better understanding of the customer. Only Uptivity gives you the tools you need to continuously improve your contact center.
More information, visit here.

 

VOSS

VOSS

VOSS provides a world class fulfilment platform for organizations to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real-time through secure, role based portals. VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying the design, delivery and management of collaboration services.
More information, visit here.

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Contacts

Contacts

For general content and program-related questions, please contact (coming soon).

For hotel and registration questions, or to modify your plans, contact Conference Customer Service:

Call: 800 798-8414 (toll-free) or 801 523-6535
E-mail: Cisco Collaboration Summit Support.

Contact center agents are available for live support between 6 a.m. and 4 p.m., Pacific Time.

Program Sponsors

  • Comstor

  • Jabra

  • Netformx