IT Certification and Career Paths

640-792 TPTECH


Exam Number 640-792 TPTECH
Associated Certifications CCT TelePresence
Duration 90 minutes (60-70 questions)
Available Languages English
Register Pearson VUE
Exam Policies Read current policies and requirements
Exam Tutorial Review type of exam questions

The 640-792 TPTECH exam is required for Cisco CCT TelePresence certification. This exam tests a candidate's knowledge of the skills required to perform onsite support and maintenance of Cisco TelePresence System components and operating software. The exam also tests a candidate's ability to work effectively with the Cisco Technical Assistance Center (TAC).

The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.

  • 32%     1.0   General Networking Knowledge

      • 1.1   Fundamental VoIP technology
      • 1.2   Introducing Cisco Unified Communications Manager
      • 1.3   Introducing Cisco TelePresence
      • 1.4   TelePresence system endpoints
      • 1.5   TelePresence system hardware and software
  • 21%     2.0   Identify Cisco Equipment and Related Hardware

      • 2.1   Identifying Cisco TelePresence 3000/3010/3200/3210 hardware
      • 2.2   Identifying Cisco TelePresence 1100/1300 hardware components
      • 2.3   Identifying Cisco TelePresence 1000 hardware components
      • 2.4   Identifying Cisco TelePresence 500 hardware components
      • 2.5   Identifying Cisco TelePresence 3010/3210 cabling
      • 2.6   Identifying Cisco TelePresence 1100/1300 cabling
      • 2.7   Identifying Cisco TelePresence 1000 cabling
      • 2.8   Identifying Cisco TelePresence 500 cabling
      • 2.9   Identify Cisco products by logo marking and model number
                (including, but not limited to, locations on chassis, line card, module, or
      • 2.10   Identify and locate the serial number and Codec MAC address of
                Cisco products (including, but not limited to, locations on chassis,
                line card, module, or adapter)
  • 38%     3.0   Service-related Knowledge

      • 3.1   USE SSH for CLI connection
      • 3.2   Use HTTP/HTTPS for the web interface connection
      • 3.3   Configure networks settings for Ethernet port on laptop (IP address,
                subnet mask and default gateway) and establish a connection with
                Ethernet ports on Cisco equipment
      • 3.4   Make a physical connection from laptop to primary codec
                device port (secondary camera port)
      • 3.5   Configure IP phone
      • 3.6   Perform basic troubleshooting on hardware problems and common
                configuration errors
      • 3.7   Perform remedial procedures on TelePresence
      • 3.8   Safety, warning, and pre-caution
      • 3.9   Perform password recovery on a primary codec
      • 3.10   Verify basic IP phone functionality is operational
      • 3.11   Factory reset for different IP Phones
      • 3.12   Use the hardware tools needed for repair
  • The following course is the recommended training for this exam.

    • Supporting Cisco TelePresence System Devices (TPTECH)

    Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you

    A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.

          Register at Pearson VUE      

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