350-030 CCIE Voice

CCIE Voice

Exam Number 350-030 CCIE Voice
Last day to test: November 20, 2013
Associated Certifications CCIE Voice
Duration 120 minutes (90 - 110 questions)
Available Languages English
Register Pearson VUE
Exam Policies Read current policies and requirements
Exam Tutorial Review type of exam questions

New expert level certification Is Now Available
The Cisco CCIE Voice certification has been retired. The last day to test for the CCIE Voice written exam was November 20, 2013 and the last day to test for the CCIE Voice lab exam was February 13, 2014. Candidates should review the CCIE Collaboration announcement and FAQ to help determine which certification to pursue.

This exam validates that candidates have the skills to plan, design, implement, operate, and troubleshoot enterprise Cisco Unified Communications networks.

Exam Topics

The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.

  •   5%     1.0   Infrastructure Protocols

      • 1.1   DNS
         
      • 1.2   TFTP
         
      • 1.3   NTP
         
      • 1.4   Power over Ethernet
         
      • 1.5   Voice and Data VLAN
         
      • 1.6   Troubleshooting Infrastructure Protocol
  • 20%     2.0   Telephony Protocols

      • 2.1   SCCP
         
      • 2.2   MGCP
         
      • 2.3   SIP
         
      • 2.4   H323 and RAS
         
      • 2.5   IP Voice Signal Interconnect with CUBE
         
      • 2.6   RTP and cRTP
         
      • 2.7   Analog Signalling
        • 2.7.a   FXS
        • 2.7.b   FXO
        • 2.7.c   E&M
        • 2.7.d   CAMA
           
      • 2.8   Digital Signalling
        • 2.8.a   T1/E1
        • 2.8.b   PRI/CAS
        • 2.8.c   Common Channel Signalling vs. Channel Associated
                      Signalling
           
      • 2.9   IOS Dial-peer and Digit Manipulations
         
      • 2.10   Troubleshooting Telephony Protocols
         
  • 15%     3.0   Cisco Unified Communications Manager (CUCM)
       

      • 3.1   Device Registration
         
      • 3.2   Device Settings
         
      • 3.3   Device Redundancy
         
      • 3.4   Codec Selection
         
      • 3.5   CUCM Call Features
         
      • 3.6   Dial Plan
         
      • 3.7   Media Resources
         
      • 3.8   CUCM Applications
        • 3.8.a   Extension Mobility
        • 3.8.b   Attendant Console
        • 3.8.c   IPMA
           
      • 3.9   CUCM CTI Integration
         
      • 3.10   CUCM Serviceability and OS Administration
         
      • 3.11   CUCM Disaster Recovery
         
      • 3.12   Troubleshooting Cisco Unified Communications Manager
         
  • 15%     4.0   IOS IP Telephony

      • 4.1   CUCME
         
      • 4.2   SRST
         
      • 4.3   CU
         
      • 4.4   CUCME Call Features
         
      • 4.5   IOS Based Call Queueing
         
      • 4.6   IOS Media Resources
         
      • 4.7   Troubleshooting IOS IP Telephony
         
  • 15%     5.0   Quality of Service (QoS)

      • 5.1   Link Efficiency
        • 5.1.a   LFI
        • 5.1.b   MLPPP
        • 5.2.c   FRF.12
        • 5.2.d   cRTP and VAD
           
      • 5.2   Classification and Marking
         
      • 5.3   Congestion Management: Queuing
         
      • 5.4   CAC
        • 5.4.a   RSVP
        • 5.4.b   Gatekeeper
           
      • 5.5   Traffic Policing and Shaping
         
      • 5.6   LAN QoS
         
      • 5.7   Troubleshooting QoS
         
  • 10%     6.0   Unified Messaging

      • 6.1   Integration
         
      • 6.2   MWI
         
      • 6.3   Call Handlers
         
      • 6.4   VPIM
         
      • 6.5   Troubleshooting Unified Messaging
         
  •   5%     7.0   Cisco Unified Contact Center Express (UCCX)
     

      • 7.1   Integration
         
      • 7.2   ICD Functions
         
      • 7.3   Scripting
         
      • 7.4   Troubleshooting UCCX
         
  •   5%     8.0   Presence

      • 8.1   Presense Components
         
      • 8.2   CUPS Administration
         
      • 8.3   CUPC
         
      • 8.4   Troubleshooting Presence
         
  •   5%     9.0   UC Security

      • 9.1   DHCP Snooping
         
      • 9.2   OS Hardening
         
      • 9.3   Phone Authentication and Encryption
         
      • 9.4   TCP/UDP Port List
         
      • 9.5   Firewalls and NAT
         
      • 9.6   Troubleshooting UC Security
         
  •   5%     10.0   Application Protocols

      • 10.1   IP Multicast
         
      • 10.2   Video
         
      • 10.3   Fax and Modem
         
      • 10.4   Troubleshooting Application Protocols
         
  •   5%     11.0   Operations and Network Management
     

      • 11.1   UC Product Upgrade Management
         
  • Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you

    A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.

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