IT Certification and Career Paths

642-467 CAPPS

Integrating Cisco Unified Communications Applications v8.0

Exam Number 642-467 CAPPS v8.0
Associated Certifications CCNP Voice
Duration 75 minutes (60 - 70 questions)
Available Languages English, Japanese
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Exam Tutorial Review type of exam questions

The Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) 642-467 is the exam associated with the CCNP Voice certification. This exam tests a candidate's knowledge of how to integrate the new Unified Communications Applications, which are part of the new version 8.0 Cisco Voice software. Candidates can prepare for this exam by taking the Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) 642-467 course.

Exam Topics

The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice. The exam is closed book and no outside reference materials are allowed.

  • 32%     1.0   Configure Cisco Unity Connection

      • 1.1   Choose the appropriate desktop messaging interface for
                client machines
         
      • 1.2   Integrate Cisco unity connection and Cisco unified
                communications manager
         
      • 1.3   Configure Cisco unity connection system settings
         
      • 1.4   Describe call management options
         
      • 1.5   Configure call routing options
         
      • 1.6   Configure audio text applications
         
      • 1.7   Configure Cisco unity connection partitions and search spaces
         
      • 1.8   Configure account policies, subscriber classes of service,
                and subscriber templates
         
      • 1.9   Import user accounts into Cisco unity connection
         
      • 1.10   Troubleshoot Cisco unity connection
         
  • 23%     2.0   Configure Cisco Unity Express
                using the GUI

      • 2.1   Choose the appropriate desktop messaging interface for endpoints
         
      • 2.2   Integrate Cisco unity express and Cisco unified communications
                manager express
         
      • 2.3   Configure Cisco unity express system settings
         
      • 2.4   Configure auto attendant
         
      • 2.5   Configure account policies, subscriber classes of service, and
                subscriber templates
         
      • 2.6   Import user accounts into Cisco unity express from Cisco unified
                communications manager express
         
      • 2.7   Troubleshoot Cisco unity express
         
  • 15%     3.0   Configure VPIM to network Cisco Unity
                Connection and Cisco Unity Express

      • 3.1   Describe VPIM
         
      • 3.2   Configure VPIM on Cisco unity connection
         
      • 3.3   Configure VPIM on Cisco unity express
         
  • 30%     4.0   Implement Cisco Unified
                Presence solution

      • 4.1   Describe the function and operation of Cisco unified presence
         
      • 4.2   Describe Cisco unified presence solution components
         
      • 4.3   Describe the Cisco unified presence solution communication flows
         
      • 4.4   Configure Cisco unified communications manager for integration
                with Cisco unified presence
         
      • 4.5   Integrate Cisco unified presence with Cisco unified communications
                manager
         
      • 4.6   Integrate Cisco unified presence with Cisco unified communications
                applications
         
      • 4.7   Troubleshoot Cisco unified presence
         
  • The following course is the recommended training for this exam.

    • Integrating Cisco Unified Communications Applications (CAPPS )

    Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you

    A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.

          Register at Pearson VUE      

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