Unity Design Specialist
Learn to create a variety of sustainable Cisco Unity design solutions tailored to specific customer requirements.
Building upon a strong foundational knowledge of Microsoft Exchange 2000 or 2003, the Cisco Unity Design Specialist can install, configure, operate, and maintain a Cisco Unity 4.0 system in both stand-alone voice mail and unified messaging environments, and possesses the knowledge and expertise necessary to create a variety of sustainable Cisco Unity design solutions tailored to specific customer requirements.
Prerequisites
Valid Cisco CCDA certification or any Cisco CCIE certification can act as a prerequisite.
Exams & Recommended Training
| Required Exam(s) | Recommended Training |
| 642-072 CUDN | Cisco Unity Design and Networking (CUDN) Unified Communications System Engineer (UCSE) |
The best way to prepare for the certification is to take the Cisco-approved training:
Cisco Unity Design and Networking (CUDN)
Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements.
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Unified Communications System Engineer (UCSE)
The Unified Communications System Engineer (UCSE) course provides best practice information for installation, upgrades, and technical level system set up.
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Self-Study Materials
The following resources are suggested study supplements; they are not designed to serve as a complete self-study program.
- 642-072 CUDN Exam Topics
- Cisco Unity Design Specialist Learning Map
- Introducing Voice over IP
- Cisco Voice Gateway and Gatekeepers: Chapter 17 (Sample Chapter Only)
- Troubleshooting Common Cisco Unity Integration Issues
- Unified Communications Library
- Additional Unified Communications content
- Cisco Learning Network - A variety of self-study materials can be found here.
Learning Partner Content
- Log in for Partner Education Connection (PEC) curricula.
- Learning Partner Lounges - Find materials provided by Cisco Authorized Learning Partners.
To earn this Cisco certification, you must pass the following exam(s):
642-072 CUDN
The Cisco Unity Design and Networking exam is one of several requirements for the Cisco Unity Design Specialist certification.
- Learn more about the 642-072 CUDN exam
- Register for the exam
- Read current exam policies and requirements
Complete one of the following recertification options every two years:
- Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
- Pass a current CCIE or CCDE written exam
Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.