Plan your business outcomes
Combine business skills with technical skills for a higher return on investment.
The Cisco Enterprise IT Business Specialist certification is for IT professionals who play a key role in helping their organizations use technology to improve business outcomes. This job role based certification will sharpen a candidate's skills in:
- capturing business needs.
- assessing technology options from a business context and contribute to their deployment.
- understanding an IT solution's return on investment (ROI) and total cost of ownership (TCO).
- influencing and communicating effectively with business leaders.
Unlike other business classes for IT professionals, this certification is holistic and reflects multiple topics often described in today's IT roles. These subjects include: business analysis, technology trends, finance, business-focused solution design, organization change / IT adoption and effective communications.
There are no prerequisites required for this certification. However, Cisco recommends candidates have a basic understanding of business analysis principles and techniques prior to taking the Building Business Specialist Skills (BTBBSS) course. Individuals who have earned the BCS Foundation Certificate in Business Analysis, or equivalent, should be well-prepared to attend the BTBBSS course.
Exams & Recommended Training
|Required Exam(s)||Recommended Training|
|820-427 BTBBSS||Building Business Specialist Skills (BTBBSS)|
The best way to prepare for the certification is to take the Cisco-approved training:
Building Business Specialist Skills (BTBBSS)
This course provides individuals with business-related knowledge and skills to create higher IT value. Attendees can then improve business effectiveness, grow revenue through new products or markets and improve IT–business understanding.
Participants learn techniques to understand business operating models, quantify the financial impact of IT decisions, accelerate technology adoption plus translate across IT and non-IT terminology.
» Learn More
Learning Partner Content
To earn this Cisco certification, you must pass the following exam(s):
The 820-427 BTBBSS exam tests a candidate's knowledge of skills to effectively discover opportunities for IT value, design, and oversee development of business-focused solutions plus translate among business and IT language. These abilities are highly valued by IT and Line of Business leaders, as indicators that an IT professional has the expertise and influence to deliver superior business impacts. Candidates can prepare for this exam by taking the Building Business Specialist Skills course (BTBBSS).