CCNA Service Provider Operations
Learn more about the CCNA Service Provider Operations certification.
Announcement
Cisco announces the redesign of the Cisco Associate-level certification programs and the evolution of the Cisco CCNA certification to the Cisco CCNA Routing and Switching certification.
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Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.
Exams & Recommended Training
| Required Exam(s) | Recommended Training |
| 640-760 SSPO | Supporting Cisco Service Provider IP NGN Operations (SSPO) |
| NOTE: Updated ICND1, ICND2, and CCNA Composite exams can be applied towards the achievement of several Cisco associate-level certifications. Please visit the Associate-level Exam Logic Tool for more details. | |
The best way to prepare for this certification is to take the Cisco-approved training:
Supporting Cisco Service Provider IP NGN Operations (SSPO)
The Supporting Cisco Service Provider IP NGN Operations (SSPO) course is designed to introduce entry-level personnel to the service provider network operations environment, processes orientation, and management tools and methods, and enables students to practice the primary job roles and tasks.
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Self-Study Materials
The following resources are suggested study supplements; they are not designed to serve as a complete self-study program.
- CCNA Service Provider Operations Syllabus
- 640-760 SSPO Exam Topics
- Cisco Learning Network - A variety of self-study materials can be found here.
Community-Generated Content
Learning Partner Content
- Partners: Log in for Partner Education Connection (PEC) curricula.
- Learning Partner Lounges - Find materials provided by Cisco Authorized Learning Partners.
To earn this Cisco certification, you must pass the following exam(s):
640-760 SSPO
The 640-760 Supporting Cisco Service Provider IP NGN Operations exam is designed to introduce entry level personnel to the SP network operations environment, processes-orientation, management tools and methods, and enables students to practice their primary job responsibilities and tasks. The exam is also intended to help prepare students for the Cisco Certified Network Associate SP Operations (CCNA SP Operations) certification exam.
- Learn more about the 640-760 SSPO exam
- Register for the exam
- Read current exam policies and requirements
CCNA Service Provider Operations Overview
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