Cisco Unified Communications Manager


Following are instructions and links to help you access the products you need to get started developing applications for the Cisco Unified Communications system of voice, video, and IP communications products.

Before You Download

Cisco Unified Communications Manager SDKs, API components and documentation are freely downloadable.  In order to download these products, you will need to register for a account. This is a very simple process and should require less than 5 minutes of your time. Simply click the following link to go to the registration page, and follow the instructions there to set up your account. Then return to this page to get download instructions. Register now!Open a Case

What Is Available to Download?

The following Cisco Unified Communications Manager SDKs/APIs are available as free downloads:

  • Application XML Layer (AXL) - SOAP interface providing configuration management capabilities to Add/Remove/Update CUCM objects and elements.  RISPort: SOAP interfaces for obtaining real-time information about CUCM devices, objects and services.  PerfmonPort: platform and CUCM application performance counters

  • Computer Telephony Integration (CTI) - TAPI & JTAPI - 1st and 3rd party call control of Cisco IP Phones for Windows (TAPI) and Java (JTAPI) developers.

  • IP Phone Services XML - Flexible interactive web applications for the built-in Cisco IP Phone XML browser.

  • SIP - Session Initiation Protocol - SIP applications and endpoints can interoperate directly with CUCM's SIP facilities.

  • Call Detail Records (CDR) - Individual call records can be analyzed by applications interested in performance or billing.

  • WebDialer - Easily embed click-to-dial capabilities into your web pages, or build them into your applications with the WebDialer SOAP interface.

What Else Will You Need?

In addition to the SDKs and documents above that you can download free, you will probably want to acquire two other products at a minimum to set up your development and test environment:

Cisco Unified Communications Manager 6.0

Cisco offers a fully functional version of Cisco Unified Communications Manager 6.0 licensed for development and test use only at a discounted price of US$547 that covers our costs. This product includes a license for 50 Device License Units, or DLUs. This version of the product runs only on the VMWare Player, which is available as a free download, and this SDK version of Unified Communications Manager comes with no warranties and no promised support.

To purchase this developer version of Cisco Unified Communications Manager 6.0, please use the link below to go to the Cisco Marketplace page for this SDK product. You will need a credit card to purchase this product.
Cisco Marketplace

You will also want to obtain Cisco IP Communicator softphone or Cisco IP phones to use with Unified Communications Manager.