Cisco Unified Communications Manager



Cisco Unified Communications Manager API documentation is freely available with a user ID. In order to download these documents, you will need to register for a account. This is a very simple process and should require less than 5 minutes of your time. Simply click the following link to go to the registration page, and follow the instructions there to set up your account. Then return to this page to get download instructions. Register now!Open a Case

You can access the Cisco Unified Communications Manager developer documentation from these links.

  • Application XML Layer (AXL) - SOAP interface providing configuration management capabilities to Add/Remove/Update CUCM objects and elements.  RISPort: SOAP interfaces for obtaining real-time information about CUCM devices, objects and services.  PerfmonPort: platform and CUCM application performance counters

  • Computer Telephony Integration (CTI) - TAPI & JTAPI - 1st and 3rd party call control of Cisco IP Phones for Windows (TAPI) and Java (JTAPI) developers.

  • IP Phone Services XML - Flexible interactive web applications for the built-in Cisco IP Phone XML browser.

  • SIP - Session Initiation Protocol - SIP applications and endpoints can interoperate directly with CUCM's SIP facilities.

  • Call Detail Records (CDR) - Individual call records can be analyzed by applications interested in performance or billing.

  • WebDialer - Easily embed click-to-dial capabilities into your web pages, or build them into your applications with the WebDialer SOAP interface.