Cisco Developer Services

Developer Tools & Resources

All Tools Alphabetically

A – C  |  D – J  |  K – R  |  S – Z

Links with a lock symbol () are available only to registered users with a Cisco service contract. This link will launch a new window.

Registered users, log in to access additional support tools and documentation.

Bug ToolkitPlease log in to accessThis link will launch a new window.
Search for software bugs based on version and feature sets.

Cisco Product Identification Tool  Please log in to access 
Retrieve the serial number from your Cisco product.

Cisco Voice Technology Group Subscription Tool  Please log in to access
Set up notifications for individual software products including Cisco CallManager, Cisco Customer Response Center Solution, Cisco IP phones, Cisco MeetingPlace conferencing, Cisco Unity messaging system, and Cisco IP Contact Center.

Cisco WAAS Online Support Tool  This link will launch a new window.
Use this Wide Area Application Services (WAAS) screen-sharing session tool to troubleshoot your networking issue.

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D – J

Dynamic Configuration Tool  This link will launch a new window.
Find online configuration of Cisco products, detailed compatibility information, and intelligent feedback to streamline the ordering process.

Gathering Basic Cisco CallManager Traces  Please log in to access this link will generate  a new window
Watch a short Flash presentation to learn more about Cisco's IP telephony solution. Specifically, learn steps for collecting basic CallManager traces, and see a list of common CallManager vocabulary terms. Cisco CallManager v.3.3(3)sr3 is used in the presentation.

IP Telephony Readiness Assessment  Please log in to access 
Confirm whether your organization has met common network design requirements for a high-availability Cisco IP telephony implementation.

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K – R

Product Alert Tool  Please log in to access
Establish a profile to receive e-mail updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.

Product Approval Status  Please log in to access
Use this database to access product compliance certificates and declarations about electromagnetic compatibility (EMC), safety, and telecommunications compliance approvals, as well as country-specific approval status for regulated products in each country where Cisco products are sold. Warning: The database is not linked to the order-entry system, and orders for noncompliant products are not automatically blocked. It is the responsibility of the customer?s sales representative to ensure that compliance requirements are met before accepting the order.

Product Upgrade Tool  Please log in to access this link  will generate a new window
Request hardware upgrades, software on media or software that is not available in the Software Center, and physical copies of UniverCD documentation.

Report Product Security Incidents
Report security problems you have with a Cisco product.

RMA/Service Order  Please log in to access
With your open service request, request or view your order for replacement hardware.

RMA U.S. and Canada Service Order Returns
Schedule an online return of your contracted service RMA at Cisco's expense.

RSS Feeds  
Subscribe and receive XML formatted content for inclusion in an RSS Reader or news aggregators program.

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S – Z

Service Contract Center (SCC) This link will launch a new window.
Manage and review your service contracts and perform contract-related business tasks.

SNMP Object Navigator
Translate SNMP object identifiers (OIDs) into object names, search object names and descriptions, browse OID trees, and download MIB files.

Software Advisor  Please log in to access This link will launch a new window.
Find software compatible with hardware and with needed features, compare the features in different software releases, or research a software release.

Software Registration
Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of product-oriented software registration forms.

Software Search Engine  Please log in to access 
Search for software images and image metadata.

Solution Finder for Modular Routers 
Search by solution type, platform, LAN topology, WAN service, part number, or Cisco IOS Software release to find Cisco modular router products that meets your needs, including product descriptions, requirements, and Cisco IOS Software releases.

Special File Access  Please log in to access 
Enter the special access code you have been given by your Cisco support representative.

TAC Case Collection  Please log in to access 
Interactively diagnose common problems involving hardware, configuration, and performance issues with solutions provided by TAC engineers. For more information, view this video on demand. video on demand

Technical Services Newsletter
Read the current edition of Cisco's biweekly Technical Services Newsletter.

Voice Codec Bandwidth Calculator  Please log in to access 
Plan capacity requirements for your packet voice network and determine the bandwidth used by different codecs with various voice protocols over different media.

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