This guided PDF tour of the Cisco main production data center in San Jose, California, includes 45 photos with accompanying text describing network, servers, storage, power, and other facets of the data center and operations control center. The tour is divided into the following 11 parts:

  • Part 1: an introduction to the tour
  • Part 2: background on the data center and operations control center
  • Part 3: technology in the operations control center, including telephony, monitoring, and backup
  • Part 4: staff and process development
  • Part 5: root cause analysis and change management
  • Part 6: the build room
  • Part 7: storage and servers
  • Part 8: power distribution
  • Part 9: temperature, fire, and earthquake protection
  • Part 10: conclusion
  • Part 11: the entire data center tour in PDF