Contact Center SIP Trunk
Cisco Unified Border Element yields cost savings, improves customer calls.
Global Virtual Events
Cisco holds global virtual events, blending video and collaboration tools.
Exchange 2010 on UCS
New servers, new architecture reduces costs and improves availability.
Collaboration IT Success Stories
Carrying audio conferencing on corporate network reduces Cisco costs for web conferences by $32M/year.IT Case Study (PDF - 479 KB)
New platform supports more voice and video services, devices, and users with fewer servers.IT Case Study (PDF - 734 KB)
Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.IT Case Study (PDF - 425 KB)
Cisco Unified Border Element solution yields cost savings, improves customer calls.IT Case Study (PDF - 296 KB)
Cisco holds global virtual events, blending video and collaboration tools.IT Case Study (PDF - 2.4 MB)
A series of case studies describing the business benefits Cisco is deriving from implementing its own enterprise collaboration platform, Cisco WebEx Social.
See the latest case studies.IT Regional Leadership Community (PDF - 445 KB)
Global Virtual Team Community (PDF - 794 KB)
IT Mobility Services Community (PDF - 928 KB)
Strategic Leadership Community (PDF - 315 KB)
Global Data Center Knowledge Exchange (PDF - 314 KB)
Marketing and Corporate Communications> (PDF - 881 KB)
New servers, new architecture reduces costs and improves availability.IT Case Study (PDF - 519 KB)
Cisco IT Shares Best Practices in Migrating Contact Center to UCS.IT Best Practice (PDF - 1 MB)
Cisco IT helps ensure network readiness and support for deploying Cisco WebEx high-quality video.IT Case Study (PDF - 211 KB)
Cisco India simplifies VoIP and PSTN calls using logical partitioning for Cisco Unified Communications Manager.Executive Summary (PDF - 93 KB)
IT Case Study (PDF - 93 KB)
Presentation (PDF - 116 MB)
Cisco IT increases user capacity with fewer servers by migrating to a new voicemail system on the Cisco Unified Computing System platform.Executive Summary (PDF - 92 KB)
IT Case Study (PDF - 336 KB)
Presentation (PDF - 139 MB)
A pay-as-you-go video service model improves employee productivity, enhances communication, and speeds deployment.Executive Summary (PDF - 198 KB)
IT Case Study (PDF - 211 KB)
Presentation (PDF - 333 MB)
The My Expenses application for creating expense reports was deployed in a collaborative environment and has improved the user experience.IT Case Study (PDF - 223 KB)
How Cisco IT Introduced Jabber
Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.