Contact Center SIP Trunk
Cisco Unified Border Element yields cost savings, improves customer calls.
Collaboration IT Success Stories
How Cisco IT Introduced Cisco Jabber
Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.
IT Case Study
(PDF - 425 KB)
Contact Center SIP Trunk
Cisco Unified Border Element solution yields cost savings, improves customer calls.
IT Case Study (PDF - 296 KB)
Global Virtual Events
Cisco holds global virtual events, blending video and collaboration tools.
IT Case Study (PDF - 2.4 MB)
Cisco WebEx Social
A series of case studies describing the business benefits Cisco is deriving from implementing its own enterprise collaboration platform, Cisco WebEx Social.
See the latest case studies.
IT Regional Leadership Community (PDF - 445 KB)Global Virtual Team Community
(PDF - 794 KB)IT Mobility Services Community
(PDF - 928 KB)Strategic Leadership Community
(PDF - 315 KB)Global Data Center Knowledge Exchange
(PDF - 314 KB)Marketing and Corporate Communications>
(PDF - 881 KB)
WebEx Cloud Connected Audio
SIP trunking service saves WebEx PSTN charges.
IT Case Study (PDF - 514 KB)
Exchange 2010 on Cisco UCS
New servers, new architecture reduces costs and improves availability.
IT Case Study (PDF - 519 KB)
Secure Any Device Access with VXI
Cisco IT delivers secure any-device access using VXI solution.
IT Case Study (PDF - 353 KB)
Contact Center Migration to UCS
Cisco IT Shares Best Practices in Migrating Contact Center to UCS.
IT Best Practice (PDF - 1 MB)
Collaboration Security
Cisco addresses security challenges of collaboration and social media.
IT Best Practice (PDF - 280 KB)
Enterprise Social Software and Collaboration
Cisco increases cost savings, productivity, and other business value by migrating Web 2.0 tools to the Cisco WebEx Social platform.
IT Case Study (PDF - 175 KB)
Cisco WebEx with High-Quality Video
Cisco IT helps ensure network readiness and support for deploying Cisco WebEx high-quality video.
Executive Summary (PDF - 277 KB)IT Case Study
(PDF - 254 KB)Presentation
(PDF - 353 MB)
Unified Communications and Application Integration
The Cisco Unified Application Environment and related products help Cisco IT developers bring collaboration services to more applications.
Executive Summary (PDF - 294 KB)IT Case Study
(PDF - 291 KB)Presentation
(PDF - 542 MB)
Employee Mobility Services Overview
Corporate policies and Cisco IT services help employees use mobile smartphones and tablets cost-effectively for business communications.
Executive Summary (PDF - 58 KB)IT Case Study
(PDF - 434 KB)Presentation
(PDF - 406 MB)
Logical Partitioning for Cisco Unified Communications Manager
Cisco India simplifies VoIP and PSTN calls using logical partitioning for Cisco Unified Communications Manager.
Executive Summary (PDF - 93 KB)IT Case Study
(PDF - 93 KB)Presentation
(PDF - 116 MB)
Unity Connection on UCS
Cisco IT increases user capacity with fewer servers by migrating to a new voicemail system on the Cisco Unified Computing System platform.
Executive Summary (PDF - 92 KB)IT Case Study
(PDF - 336 KB)Presentation
(PDF - 139 MB)
Cisco IT Desktop Video Communications Deployment
A pay-as-you-go video service model improves employee productivity, enhances communication, and speeds deployment.
Executive Summary (PDF - 198 KB)IT Case Study
(PDF - 211 KB)Presentation
(PDF - 333 MB)
How Cisco Built a Global, Cross-Functional Architecture Community
This collaborative community centralizes content sharing, brings experts together globally, and showcases the value of architecture.
IT Case Study (PDF - 741 KB)
Adopting an Integrated Workforce Experience
Cisco IT adopted an internal social platform to improve how users communicate and collaborate companywide.
IT Case Study (PDF - 869 KB)
Integrated Workforce Experience Powered by Cisco WebEx Social
The My Expenses application for creating expense reports was deployed in a collaborative environment and has improved the user experience.
IT Case Study (PDF - 223 KB)
Product Development Using Cisco WebEx Social
This enterprise collaboration platform helps Cisco accelerate product-development time to market.
IT Case Study (PDF - 1.7 MB)Presentation
(PDF - 5.4 MB)
How Cisco IT Introduced Jabber
Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.