Employees in shipping and receiving experience great flexibility with wireless IP phones.
The Shipping and Receiving department at Ciscoís Research Triangle Park office needed a cost-effective way for mail delivery personnel to stay in constant touch with the main shipping office from any location on campus. Wireless phones that take advantage of the embedded IP telephony infrastructure were a technically superior and cost-effective option.
This wireless voice over IP (voIP) case study describes the shipping departmentís business needs for communications and the various options that were considered. Benefits of using wireless IP phones in an IP telephony environment include: