Communications plan is vital to user enrollment and acceptance of new voicemail service.
End user acceptance and understanding are critical to the success of a large-scale unified communications migration. When Cisco IT migrated from a legacy voicemail system to a Cisco Unity solution, the group made global communications a top priority.
This unified communications case study details Cisco ITís global communications plan for the Unity migration and its execution, including:
To read more about the challenge, results, lessons learned and the next steps, please choose the link below to download the complete Case Study in PDF format for presentations to others.