Cisco Systems® works closely with many of the world's most progressive retailers, helping them anticipate and plan for the changes the retail industry is undergoing. 2010: The Retail Roadmap for Chief Executives is a handbook that helps retailers not only understand the coming trends but also develop a plan of action that takes full advantage of them.
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(PDF - 1 MB)
Part One
Provides a vision of how retailers can leverage technology to benefit shoppers, employees, and suppliers.
Part Two
Offers a step-by-step roadmap to help retailers begin creating their store of the future.
Part Three
Lists important business and technology issues retailers need to consider as they prepare for the future.
We believe this handbook will stimulate innovation in your use of technology for new business processes. And we're confident it will help you create an efficient roadmap to achieve your vision.
The authors: Dean Sivara Ed Jimenez David Meany
View the pdf (PDF - 1 MB)
Request a printed copy (limited supply)
Download charts (as compressed files) from the book for presentations and proposals:
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Project Prioritization Matrix (2x2)
Vision 2010 Store Three Main Concepts
IT Infrastructure for the Vision 2010 Store
Mapping Projects in a Visual Matrix