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Get Up to Speed: How Developed Countries Can Benefit from Deploying Ultrafast Broadband Infrastructures

Ultrafast broadband (UBB) offers developed countries a unique opportunity to nurture global economic prosperity. This white paper is intended to ignite discussions with relevant stakeholders on how to plan for UBB.
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Cloud Value Proposition

Cloud transforms consumer experience and spurs value creation for Service Providers
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The Future of Television

Sweeping Change at Breakneck Speed. 10 Reasons You Won't Recognize Your Television in the Not-Too-Distant Future.
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How Service Providers Can Monetize Online Video

Learn about growth in Internet video and how service providers can monetize digital video traffic.
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Online Video Threatens Video on Demand

Disruptions in consumer video and the raging debate about whether Internet video poses a threat to traditional TV providers.
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SMBs Fueling the Cloud Market

Recent insights into the demand for cloud services among small and medium-sized businesses(SMBs). |
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Mobile Services

Key findings review how the economic downturn has impacted consumer behavior and looks at the trade off consumers are making among various provider services.
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Connected Life Services

Research exploring consumers attitudes towards living a Connected Life, accessing mobile, video, and internet digital home content.
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IBSG Connected Life Market Watch: Transitions in Consumer Video Entertainment in the German Market

As consumers take control of their own video entertainment, service providers face both risks and opportunities. This overview of consumer video transitions in Germany discusses the findings of Cisco IBSG's Connected Life Market Watch research, and offers winning strategies for SPs.
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Cloudy, with a High Chance of Mobility

What happens when two of the hottest topics in the world of technology—"mobility" and "cloud"—collide? Big things—with lots of issues and outstanding questions. Mobile operators need to understand the opportunities presented by mobile cloud, how its future might unfold, and what is needed to ride this latest technological wave.
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WEF Rethinking Personal Data

Chris Osika, IBSG U.S. Service Provider lead, shares his insights from the World Economic Forum. He touches on the economic opportunities with the Internet and personal data.
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Mobile Cloud

Stuart Taylor, director of the Service Provider Practice of Cisco IBSG, explains what mobile cloud is, and its potential fordelivery of true n-screen and n-persona, with a wealth of new apps and capabilities. He also describes new opportunities for mobile operators.
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Two-Sided Business Model Enables Service Providers to Profit from Video

Service providers can use a two-sided business model serving both content providers and consumers to profit from online video traffic. |
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Acceleration to the Cloud

Enterprises are embracing data center virtualization and cloud services to achieve cost savings, but even more important, to support business agility—it is not a matter of if, but rather how much and how fast.
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Network Service Providers as Cloud Providers

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The Next Economy: Growth Through Innovation

IBSG's Hal Gurley presents at the TIF Annual Conference |
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IBSG Connected Life Market Watch: Assessing the Threat of Video Disruption: Strategies for Service Providers

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Prosumers Are Essential to Accelerating New Markets for Service Providers

The most recent Connected Life Market Watch Survey conducted by Cisco IBSG’s Service Provider Practice turned up new data on an emerging category of customers called "prosumers" |
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Winning in Next-Generation Television

Cisco IBSG survey results indicate that service providers have a unique opportunity to deliver the future of video--"Next-Generation TV"—to consumers.
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Implications of Online Video on Pay TV

The fast-growing popularity of online video presents both opportunities and threats to pay-TV. Drawing on data from Cisco IBSG’s Connected Life Market Watch research
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Connected Life Market Watch: Transitions in Consumer Video Entertainment
While the television remains the preferred home entertainment device, the Internet is becoming a key source for video entertainment.
> China 
> UK 
> US  |
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Exploring Two-Sided Business Models for Service Providers: Creating Profitability Through Innovation
(PDF 2MB)
This paper provides an analysis of the incremental service opportunities available to innovative service providers delivering a range of next-generation video and value-added services to both consumers and business customers.
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Internet Video: New Revenue Opportunity for Telecommunications and Cable Providers
(PDF 1MB)
This paper focuses on how service providers can increase revenues from both consumers and business customers by improving the quality of video delivery.
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CTO Telecom Summit 2010: Trends and Takeaways

Chris Osika, IBSG U.S. Service Provider lead, shares his insights from CTO Telecom Summit where attendees had a renewed focus on reinvesting in platforms for profitable growth.
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AT&T Success Story

AT&T Extends Service Offerings with Managed Services and Business-to-Business Telepresence Capabilities |
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Vodafone Success Story

New Operating Model Helps Vodafone Generate Incremental Revenue, Cut Costs, and Improve Time to Market |
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Transitions in U.S. Consumer Video Entertainment
(PDF 934KB)
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Overcoming Privacy Concerns To Profit from Advanced Advertising
(PDF 258KB)
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Network Service Providers as Cloud Providers: Survey Shows Cloud Is a Bright Option
(PDF 1MB)
Details the results of the Service Provider Practice’s primary research with more than 80 enterprise IT decision makers on the topic of public cloud: the desire of enterprises to use external, on-demand infrastructure and applications.
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What Do Media Companies Really Want?
(PDF 728KB)
This POV provides service providers with valuable information about the products, technologies, and services they can offer to digital media customers to differentiate themselves in a market that is seeing diminishing returns for traditional services.
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Femtocells: Implementing a Better Business Model To Increase SP Profitability
Cisco IBSG's Bill Gerhardt and Richard Medcalf explore business models associated with an emerging and potentially disruptive service provider technology about to make its way into consumers home.
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Next-Generation Managed Services
(PDF 434KB)
Vodafone Adopts a New Operating Model for Service Providers |
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Small Businesses Ride the Cloud: SMB Cloud Watch—U.S. Survey Results
(PDF 781KB)
The SMB Cloud Watch survey hopes better understand customer needs and strategies for success and to understand the specific role and opportunity for service providers, and how they might differentiate their cloud offers to SMBs.
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Small Businesses Ride the Cloud: SMB Cloud Watch—German Survey Results
(PDF 775KB)
The Cisco IBSG Service Provider Practice conducted a survey of 52 German SMBs in December 2009. The employees interviewed were decision makers, buyers or key influencers in the purchase of IT services and equipment. The purpose was to determine how ready German SMBs were to adopt cloud services. The survey revealed that, with some reservations around security and performance, German SMBs are ready for the cloud, and plan to adopt at least some cloud services in the near future. The survey also demonstrated that German SMBs strongly prefer service providers as potential providers of cloud services.
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