Despite current industry and economic challenges, the service provider industry is still a growth industry. It remains a core infrastructure industry for the entire world economy, and as the business becomes more information intensive, data demand and revenue will continue to grow. A related positive trend is that enterprises and small-to-medium size businesses will look to out-task more to service providers, who have the opportunity to create value-added services on top of data transport revenues for these businesses. Innovation in communication services and applications that support them continues at a rapid pace, such as leveraging mobile data to enhance productivity in the enterprise market. And there is significant potential for the service provider industry as a whole to reduce costs, improve customer responsiveness, and increase its own productivity and effectiveness over time while serving its customers.
