Despite current industry and economic challenges, the service provider industry is still a growth industry. It remains a core infrastructure industry for the entire world economy, and as the business becomes more information intensive, data demand and revenue will continue to grow.
Featured Content
New! IBSG Insights: CTO Telecom Summit
Chris Osika, IBSG's US SP Lead, shares his thoughts from the recent CTO Telecom Summit. Learn common themes and a new focus as a general shift regarding market demand emerges.
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"In the Cloud" Information Technology Creates New Opportunities for Network Service Providers
Telecommunications SPs have a window of opportunity to leapfrog traditional IT service providers by accelerating the change to infrastructure-as-a-service and targeting new segments, cementing their position in the SMB market through channel investment and integrated offers.
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Navigating Turbulent Waters: The Next Wave for Service Providers
The SP Industry Futures research is an important tool that examines how the service provider industry might look in five years and suggests investment choices your customers can make now to increase their likelihood of success.
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Converged Network-IT Services Part 1:
A Service Portfolio Production Strategy To Increase Service Provider Competitiveness
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The Agile Business Architecture: Creating Service Provider Value Through Smart Sourcing
This paper describes how service providers can implement an agile business architecture as the basis for smart sourcing strategies to evolve their production capabilities to achieve profitability and growth.
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Optimizing Customer Experience through Operational Excellence
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CIOs Prepare For The Cloud Computing Shift
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Mobile World Congress 2009
Chris Osika shares his perspective on new business models, market development trends and how service providers can monetize new networks in this economy.
Digital Media: The Next Web Frontier
"In the Cloud" Information Technology Creates New Opportunities for Network Service Providers
Unlocking the Value of Service Provider Assets to Win the SMB Customer
Leaving the Walled Garden: How Mobile Operators Can Survive in an Open World
The Prosumer Segment: A New Growth Opportunity
Fiber to the Home: Technology Wars
Cable
The outlook for North American cable Managed Services/Outsourcing (MSO) is increasingly bright. A commitment to a triple play of services (video, voice, data) combined with declining CAPEX outlays should enable top line growth of 12-14%, as well as improve margins and returns on invested capital.
Global Media, Satellite, and Web Providers
The media and entertainment industry is experiencing dynamic change due to the convergence of the Internet with telecom. This phenomenon is creating a "New Media" supply chain, disrupting the way that traditional media companies do business and opening doors to new players, forcing existing players to redefine their roles.
ILEC, IXC, and PTT Industries
As competition intensifies, ILEC, IXC and wireless carriers are focusing on streamlining operations and maintaining financial stability through cost control. And as revenues shrink, the need to diversify becomes more critical.
Telco/Emerging Industries
Consolidation is a key trend in multiple emerging player sectors, and survivors are focusing on strategic positioning, stabilization or restructuring, as well as ongoing operational improvements in cost, flexibility, and service.
