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The Cisco Internet Business Solutions Group (IBSG) Global Service Provider Practice helps service provider executives worldwide transform their businesses by addressing complex challenges they face today and capitalizing on the business opportunities of tomorrow.
Cisco IBSG's latest thought leadership for the service provider industry, featuring proven solutions to daunting business challenges—and the roadmap for achieving success.
Mobile Network as a Service ![]()
A New Solution Architecture for Mobile Network Operators
Mobile Data Explosion ![]()
How Mobile Service Providers Can Monetize the Growth
in Mobile Data Through Value-Added Services
The Future of Media: 'Dark Ages' of 'Wonderland'?
Ten Technology Trends that Will Shape the Next-Generation Internet ![]()
Revolutionizing the Way We Work, Live, Play, and Learn
Professional Services for Cloud ![]()
A Winning Ingredient for Service Provider Success
Wi-Fi and Small Cell: Future of Mobile Networks
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Four possible scenarios of how networks could evolve to deliver mobility, with a focus on Wi-Fi and small-cell networks.
How Service Providers Can Monetize Consumer Mobile Cloud
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The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast
Wi-Fi Offload Economics for the UAE and Saudi Arabia
Offloading Mobile Data Traffic to Wi-Fi Can Garner Significant Savings for UAE and Saudi Arabian Mobile Service Providers
UAE white paper
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Saudi Arabia white paper
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Community Wi-Fi Presents New Monetization Opportunities for Service Providers
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Research findings that can help SPs differentiate their community Wi-Fi offerings and initiatives
Future of TV Advertising: Looking Ahead to 2020
"It Came to Me in a Stream…"
The Upward Arc of Online Video, Driven by Consumers
PoV ![]()
Infographic ![]()
Slidecast ![]()
Streaming Under the Clouds ![]()
Solutions for Multiscreen Video Delivery
Cloud Computing and the Digital Divide
Transforming SMBs in Emerging Markets
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The Government Cloud: An Opportunity for Service Providers
Recent examples of Cisco IBSG's highly successful engagements with key players throughout the service provider industry. Each "success story" describes how Cisco IBSG's guidance enabled the customer to address specific challenges and achieve significant business impact.
du Becomes First Service Provider To Establish Regional, Carrier-Neutral Data Hub in Middle East![]()
BT Global Services ![]()
Accelerating Decision Making Within Value Chain via Cisco TelePresence-Based Global Video Exchange
Time Warner Cable (TWC) ![]()
Time Warner Cable Segments Customer Base for Success
BT Group ![]()
Cloud-Based Virtual Data Center Helps BT Improve Performance, Scalability, Efficiency, and Customer Satisfaction
Telecom Italia Steps Up to Next-Generation Television ![]()
With a comprehensively revamped strategy and upgraded technology, Cisco
IBSG and Telecom Italia addressed three key issues that will enable the company
to remain relevant and competitive in a rapidly evolving marketplace while
lessening customer churn.
BT Wholesale Sets New Standards in Content Distribution Networks ![]()
BT Wholesale's Media & Broadcast division supplies services to content providers and media companies in the United Kingdom. Ninety-nine percent of the data that traverses the company's network is video. In addition, the number of different formats in which the media is delivered is increasing.
Cisco IBSG and Savvis: Accelerating the Cloud Market ![]()
Cisco IBSG performed original research and helped Savvis to develop a go-to-market strategy for managed cloud services.
Service Provider Develops New Revenue Stream from Advanced Advertising ![]()
A leading provider of communications, data, and entertainment services was evaluating new services to pursue to offset declining ad revenues. Cisco IBSG identified a large opportunity for the company in advanced advertising services and developed a go-to-market plan and architectural roadmap.
Tata Communications Ltd. Leads Managed Services Market with Cisco TelePresence Offerings ![]()
Tata Communications Ltd. leads managed services market with Cisco TelePresence.
AT&T Success Story ![]()
AT&T extends service offerings with Managed Services and Business-to-Business TelePresence capabilities.
Vodafone Success Story ![]()
New operating model helps Vodafone generate incremental revenue, cut costs, and improve time to market.
Oriental Cable Network Success Story
Leading cable provider brings next-generation TV experience to China.
Service Provider Practice Overview ![]()
The Cisco Internet Business Solutions Group (IBSG) Global Service Provider Practice helps service provider executives transform their businesses by addressing complex challenges they face today and capitalizing on the business opportunities of tomorrow. Our areas of focus are:
Our Practice Lead
Chris Osika
Senior Director
Service Provider
IBSG
Helping to incubate and share powerful ideas is only part of what Chris Osika loves about his job. The real reward is in seeing those ideas drive an industry forward across companies and continents.
Osika is senior director and global lead for the Service Provider Practice, Cisco Internet Business Solutions Group (IBSG), the company’s global consultancy. With more than 20 years of international consulting experience with communications, high-tech, and media clients, Osika is the perfect partner for service providers (SPs). His mission is to catalyze and grow the SP marketplace by helping SPs adopt new business models based on disruptive strategies such as cloud computing and video collaboration. "Our real success," Osika says, "is measured in execution, action, and results. So our customers’ success is our success."
Osika sees great opportunities for SPs in Wi-Fi offloading and in fusing cloud-based home and mobile video experiences, providing the next generation of entertainment, productivity, and collaboration solutions. He also believes that data and analytics can move far beyond the current advertising-based business model.
Prior to Cisco IBSG, Osika worked for 14 years at Accenture. He has also worked for IBM and, in the early 1990s, for Serprocor, a Swiss start-up specializing in electronic imaging and smart cards.
Osika holds a bachelor’s degree in industrial and management engineering from Rensselaer Polytechnic Institute and an MBA from the University of Queensland in Brisbane, Australia. As a devoted father who stays connected to every aspect of his own busy life, Osika has both a professional and personal stake in making cloud computing and video presence a reality.
Meet Our Team Leaders
News
GigaOM:
Do we need internet exchanges for public cloud data portability?
Biztech (Africa):
Broadband changing the face of Africa
Business Tech (Africa):
Big Data Provides Big Opportunities: Cisco
Wall Street (Romania):
The future of television, closer than we imagine: how we divide up the holograms?”
Media Post:
Cisco, Intel Imagine Multi-Screen TV Advertising In Future
Unleashing IT:
Unlocking the value of Big Data
WallStreet (Romania):
The future of television, closer than we imagine: how we divide up the holograms
Brafton:
Ninety-two percent of mobile video viewers share content
Fox Business News:
Dailymotion Seeks U.S. Partner to Help Cut YouTube's Lead
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Our experts partner with cable operators to build businesses in commercial services, IP telephony, and next-generation managed services. One of the fastest-growing areas is next-generation managed services, which is increasing 20 percent annually.
We collaborate with customers and partners to address profitability in the areas of precision advertising, multi- and cross-platform content distribution, "Connected Life" services, lean and energy-efficient data centers, and customer experience, among others.
Our team helps major incumbent carriers define new IP services, build solutions and services that meet the needs of specific enterprise verticals, and increase the overall operations productivity of incumbent carriers.
We help leading mobile operators catalyze the enterprise and consumer markets with innovative, next-generation services. Areas of opportunities include femtocell technology, "Connected Life" services, and mobile data and sophisticated mobile devices.
As industries continue to consolidate, our team of expert consultants is helping executives develop strategic business plans, grow their businesses, and secure a successful position in their markets. Our consultants also work with SPs and governments to define and execute strategies for country transformation, resulting in increased penetration of ICT and gross domestic product.