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The Cisco Internet Business Solutions Group (IBSG) Global Service Provider Practice helps service provider executives worldwide transform their businesses by addressing complex challenges they face today and capitalizing on the business opportunities of tomorrow.
Cloud/Managed Services
Professional Services for Cloud 
A Winning Ingredient for Service Provider Success
How Service Providers Can Monetize Consumer Mobile Cloud
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast 
Enterprise Journey to the Clouds
Understanding decision makers’ current and forward thinking, strategy, and implementation around cloud, including their answers to the overarching question: "How is the enterprise journey to the cloud progressing?"
PoV
Slidecast
Cloud Computing and the Digital Divide
Transforming SMBs in Emerging Markets
The Government Cloud: An Opportunity for Service Providers
Riding the Cloud To Improve Your Top- and Bottom-Line Economics
The steps required for successful cloud adoption, including an interactive tool to help organizations assess IT and business benefits.
Consumer Cloud Demand
Based on Connected Life Market Watch research from Cisco's Internet Business Solutions Group, this presentation discusses how service providers can significantly increase adoption of Connected Life services by strategically including cloud enhancements with their offerings.
Watch Slidecast
The Cloud Value Chain Exposed
Key Takeaways for Network Service Providers
New Cisco IBSG Research Reveals Dramatic Growth in Cloud Interest Among SMBs
Recent survey research focused on the interest of small and medium-sized businesses (SMBs) in cloud and managed services.
Enterprise Cloud Migration Creating Service Provider Opportunity
Why network service providers are uniquely positioned to deliver cloud services. (Pages 6 and 7 of UnleashingIT publication)
Connected Life Market Watch: Service Delivery and Consumer Cloud (U.S.)
Consumers are more likely to adopt Connected Life services when they include cloud enhancements. In a recent survey, 75 percent of consumers said that it was "critical, differentiating, or mandatory" for SPs to offer at least one cloud enhancement.
Cloud Value Proposition
Cloud transforms consumer experience and spurs value creation for Service Providers
Cloudy, with a High Chance of Mobility
What happens when two of the hottest topics in the world of technology—"mobility" and "cloud"—collide? Big things—with lots of issues and outstanding questions. Mobile operators need to understand the opportunities presented by mobile cloud, how its future might unfold, and what is needed to ride this latest technological wave.
Network Service Providers as Cloud Providers
Survey results that show migration to Cloud Computing is happening fast. The survey points to compelling economic proposition for enterprises and significant opportunities for service providers.
Mobile Cloud
Insights on mobile cloud services: what does it mean? What is the Future? What is the opportunity for Service providers?
Video/Digital Media
Future of TV Advertising: Looking Ahead to 2020
"It Came to Me in a Stream…"
The Upward Arc of Online Video, Driven by Consumers
PoV
Infographic
Slidecast
Streaming Under the Clouds
Solutions for Multiscreen Video Delivery
Tapping Buyer Behavior To Capitalize on Next-Generation Video Opportunities
Pay-TV service providers need growth opportunities in the face of flattening TV ARPU and increasing competition. This presentation looks at consumer preferences and buyer behavior to help SPs capitalize on next-generation video opportunities. A Connected Life Market Watch Perspective.
The Future of Television is Video
How Cisco is innovating in video solutions across business, private and public sectors and what the future of video implies for service providers.
Podcast: What Will Television Look Like in 20 Years?
Ten predictions for the Future of Television.
The Future of Television
Sweeping Change at Breakneck Speed. 10 Reasons You Won't Recognize Your Television in the Not-Too-Distant Future.
Online Video: What Do Media Companies Really Want?
This white paper identifies specific areas that offer market and revenue opportunities to telecom service providers (SPs) choosing to address the exponentially growing online digital media market.
Mobile Consumers Reach for the Clouds
Cisco IBSG Research Uncovers Opportunities for SPs To Prosper in Mobile Cloud Market
Connected Life Market Watch: Transitions in Consumer Video Entertainment
While the television remains the preferred home entertainment device, the Internet is becoming a key source for video entertainment. View these regional presentations:
Brazil
China
Germany
UK
Mobile
Mobile Network as a Service
A New Solution Architecture for Mobile Network Operators
Mobile Data Explosion
How Mobile Service Providers Can Monetize the Growth
in Mobile Data Through Value-Added Services
Wi-Fi and Small Cell: Future of Mobile Networks
Four possible scenarios of how networks could evolve to deliver mobility, with a focus on Wi-Fi and small-cell networks.
How Service Providers Can Monetize Consumer Mobile Cloud
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast
Wi-Fi Offload Economics for the UAE and Saudi Arabia
Offloading Mobile Data Traffic to Wi-Fi Can Garner Significant Savings for UAE and Saudi Arabian Mobile Service Providers
UAE white paper
Saudi Arabia white paper
Community Wi-Fi Presents New Monetization Opportunities for Service Providers
Research findings that can help SPs differentiate their community Wi-Fi offerings and initiatives
What Do Mobile Business Users Want from Wi-Fi?
Insights from Cisco IBSG Research
The New World of SP Wi-Fi
Cisco IBSG Research Uncovers What Consumers Want from Wi-Fi and Mobile
U.S.
Mexico (English)
Mexico (Spanish)
Wi-Fi for Service Providers
Challenges and Opportunities for Carrier-Class Operations
The New Mobile World Order
Perspectives on the Future of the Mobile Industry
What Do Consumers Want from Wi-Fi?
Insights from Cisco IBSG Consumer Research
Profiting from the Rise of Wi-Fi
New, innovative business models for Service Providers
A New Chapter for Mobile?
How Wi-Fi will change the mobile industry as we know it
A "Marriage Made in Heaven": Mobile Devices Meet the Mobile Cloud
Cisco IBSG Research Uncovers New Opportunities for SPs To Prosper in Mobile Cloud Market
Mobile Cloud
An explanation of what mobile cloud is, and its potential for delivery of true n-screen and n-persona, with a wealth of new apps and capabilities.
Cloudy, with a High Chance of Mobility
What happens when two of the hottest topics in the world of technology—"mobility" and "cloud"—collide? Big things—with lots of issues and outstanding questions. Mobile operators need to understand the opportunities presented by mobile cloud, how its future might unfold, and what is needed to ride this latest technological wave.
Cisco IBSG's latest thought leadership for the service provider industry, featuring proven solutions to daunting business challenges—and the roadmap for achieving success.
Mobile Network as a Service
A New Solution Architecture for Mobile Network Operators
Mobile Data Explosion
How Mobile Service Providers Can Monetize the Growth
in Mobile Data Through Value-Added Services
The Future of Media: 'Dark Ages' of 'Wonderland'?
Ten Technology Trends that Will Shape the Next-Generation Internet
Revolutionizing the Way We Work, Live, Play, and Learn
Professional Services for Cloud
A Winning Ingredient for Service Provider Success
Wi-Fi and Small Cell: Future of Mobile Networks
Four possible scenarios of how networks could evolve to deliver mobility, with a focus on Wi-Fi and small-cell networks.
How Service Providers Can Monetize Consumer Mobile Cloud
The Road to 'Cloud Nine': Compelling reasons for SPs to further adopt the game-changing market and technology transition to the Consumer Mobile Cloud
Slidecast
Wi-Fi Offload Economics for the UAE and Saudi Arabia
Offloading Mobile Data Traffic to Wi-Fi Can Garner Significant Savings for UAE and Saudi Arabian Mobile Service Providers
UAE white paper
Saudi Arabia white paper
Community Wi-Fi Presents New Monetization Opportunities for Service Providers
Research findings that can help SPs differentiate their community Wi-Fi offerings and initiatives
Future of TV Advertising: Looking Ahead to 2020
"It Came to Me in a Stream…"
The Upward Arc of Online Video, Driven by Consumers
PoV
Infographic
Slidecast
Streaming Under the Clouds
Solutions for Multiscreen Video Delivery
Cloud Computing and the Digital Divide
Transforming SMBs in Emerging Markets
The Government Cloud: An Opportunity for Service Providers
Recent examples of Cisco IBSG's highly successful engagements with key players throughout the service provider industry. Each "success story" describes how Cisco IBSG's guidance enabled the customer to address specific challenges and achieve significant business impact.
du Becomes First Service Provider To Establish Regional, Carrier-Neutral Data Hub in Middle East
BT Global Services
Accelerating Decision Making Within Value Chain via Cisco TelePresence-Based Global Video Exchange
Time Warner Cable (TWC)
Time Warner Cable Segments Customer Base for Success
BT Group
Cloud-Based Virtual Data Center Helps BT Improve Performance, Scalability, Efficiency, and Customer Satisfaction
Telecom Italia Steps Up to Next-Generation Television
With a comprehensively revamped strategy and upgraded technology, Cisco
IBSG and Telecom Italia addressed three key issues that will enable the company
to remain relevant and competitive in a rapidly evolving marketplace while
lessening customer churn.
BT Wholesale Sets New Standards in Content Distribution Networks
BT Wholesale's Media & Broadcast division supplies services to content providers and media companies in the United Kingdom. Ninety-nine percent of the data that traverses the company's network is video. In addition, the number of different formats in which the media is delivered is increasing.
Cisco IBSG and Savvis: Accelerating the Cloud Market
Cisco IBSG performed original research and helped Savvis to develop a go-to-market strategy for managed cloud services.
Service Provider Develops New Revenue Stream from Advanced Advertising
A leading provider of communications, data, and entertainment services was evaluating new services to pursue to offset declining ad revenues. Cisco IBSG identified a large opportunity for the company in advanced advertising services and developed a go-to-market plan and architectural roadmap.
Tata Communications Ltd. Leads Managed Services Market with Cisco TelePresence Offerings
Tata Communications Ltd. leads managed services market with Cisco TelePresence.
AT&T Success Story
AT&T extends service offerings with Managed Services and Business-to-Business TelePresence capabilities.
Vodafone Success Story
New operating model helps Vodafone generate incremental revenue, cut costs, and improve time to market.
Oriental Cable Network Success Story
Leading cable provider brings next-generation TV experience to China.
Service Provider Practice Overview
The Cisco Internet Business Solutions Group (IBSG) Global Service Provider Practice helps service provider executives transform their businesses by addressing complex challenges they face today and capitalizing on the business opportunities of tomorrow. Our areas of focus are:
Cable Providers
Our experts partner with cable operators to build businesses in commercial services, IP telephony, and next-generation managed services. One of the fastest-growing areas is next-generation managed services, which is increasing 20 percent annually.
Global Media, Satellite, and Web Service Providers
We collaborate with customers and partners to address profitability in the areas of precision advertising, multi- and cross-platform content distribution, "Connected Life" services, lean and energy-efficient data centers, and customer experience, among others.
Incumbent Local Exchange Carriers, International Exchange Carriers, and PTTs
Our team helps major incumbent carriers define new IP services, build solutions and services that meet the needs of specific enterprise verticals, and increase the overall operations productivity of incumbent carriers.
Mobile Service Providers
We help leading mobile operators catalyze the enterprise and consumer markets with innovative, next-generation services. Areas of opportunities include femtocell technology, "Connected Life" services, and mobile data and sophisticated mobile devices.
Telcos in Emerging Markets
As industries continue to consolidate, our team of expert consultants is helping executives develop strategic business plans, grow their businesses, and secure a successful position in their markets. Our consultants also work with SPs and governments to define and execute strategies for country transformation, resulting in increased penetration of ICT and gross domestic product.
Our Practice Lead
Chris Osika
Senior Director
Service Provider
IBSG
Helping to incubate and share powerful ideas is only part of what Chris Osika loves about his job. The real reward is in seeing those ideas drive an industry forward across companies and continents.
Osika is senior director and global lead for the Service Provider Practice, Cisco Internet Business Solutions Group (IBSG), the company’s global consultancy. With more than 20 years of international consulting experience with communications, high-tech, and media clients, Osika is the perfect partner for service providers (SPs). His mission is to catalyze and grow the SP marketplace by helping SPs adopt new business models based on disruptive strategies such as cloud computing and video collaboration. "Our real success," Osika says, "is measured in execution, action, and results. So our customers’ success is our success."
Osika sees great opportunities for SPs in Wi-Fi offloading and in fusing cloud-based home and mobile video experiences, providing the next generation of entertainment, productivity, and collaboration solutions. He also believes that data and analytics can move far beyond the current advertising-based business model.
Prior to Cisco IBSG, Osika worked for 14 years at Accenture. He has also worked for IBM and, in the early 1990s, for Serprocor, a Swiss start-up specializing in electronic imaging and smart cards.
Osika holds a bachelor’s degree in industrial and management engineering from Rensselaer Polytechnic Institute and an MBA from the University of Queensland in Brisbane, Australia. As a devoted father who stays connected to every aspect of his own busy life, Osika has both a professional and personal stake in making cloud computing and video presence a reality.
Meet Our Team Leaders
News
GigaOM:
Do we need internet exchanges for public cloud data portability?
Biztech (Africa):
Broadband changing the face of Africa
Business Tech (Africa):
Big Data Provides Big Opportunities: Cisco
Wall Street (Romania):
The future of television, closer than we imagine: how we divide up the holograms?”
Media Post:
Cisco, Intel Imagine Multi-Screen TV Advertising In Future
Unleashing IT:
Unlocking the value of Big Data
WallStreet (Romania):
The future of television, closer than we imagine: how we divide up the holograms
Brafton:
Ninety-two percent of mobile video viewers share content
Fox Business News:
Dailymotion Seeks U.S. Partner to Help Cut YouTube's Lead
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