Despite current industry and economic challenges, the service provider industry is still a growth industry. It remains a core infrastructure industry for the entire world economy, and as the business becomes more information intensive, data demand and revenue will continue to grow.
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Connected Life: Transforming Service Providers into Experience Providers
Consumers have invested significantly in converged technologies to achieve connectivity at home, at work and at play. They are demanding more from Service Providers. Core services are no longer sufficient; the connected consumer expects and demands a Connected Life experience. This presentation explores what Service Providers need to know and do to become Experience Providers.
Cable
The outlook for North American cable Managed Services/Outsourcing (MSO) is increasingly bright. A commitment to a triple play of services (video, voice, data) combined with declining CAPEX outlays should enable top line growth of 12-14%, as well as improve margins and returns on invested capital.
Global Media, Satellite, and Web Providers
The media and entertainment industry is experiencing dynamic change due to the convergence of the Internet with telecom. This phenomenon is creating a "New Media" supply chain, disrupting the way that traditional media companies do business and opening doors to new players, forcing existing players to redefine their roles.
ILEC, IXC, and PTT Industries
As competition intensifies, ILEC, IXC and wireless carriers are focusing on streamlining operations and maintaining financial stability through cost control. And as revenues shrink, the need to diversify becomes more critical.
Telco/Emerging Industries
Consolidation is a key trend in multiple emerging player sectors, and survivors are focusing on strategic positioning, stabilization or restructuring, as well as ongoing operational improvements in cost, flexibility, and service.
