Viewing this content requires the latest version of Adobe Flash Player with JavaScript enabled.
Get the Flash Player
John Lewis 
Leading U.K. Retailer, John Lewis, Changes the Face of Retail Operations Through Innovative Use of Video-Based Technology in Shops
Catch 'Em and Keep 'Em: Revitalizing the Store in a Cross-Channel World
Based on original research conducted by Cisco IBSG in the U.S. and U.K., cross-channel shopping demands a new approach to win customers and capture wallet.
> Point of View - U.K. only
> Survey Findings - U.S.
> Survey Findings - U.K.
> Slidecast 
> Slides and Images 
Cisco StyleMe Virtual Fashion Mirror
How new consumer behaviors are enabling retailers to revitalize their stores by combining the virtual and physical worlds
News
Department Store News:
John Lewis trial virtual fashion mirrors
TechWeek Europe:
TechWeekEurope Tests John Lewis’ Virtual Fashion Mirrors
- CNN:
StyleMe: Stores of the Future to Have More Data-Rich Products - Women’s Wear Daily:
Harnessing the Future of Technology - CNBC:
The Takeaway from NRF: It's About the Technology, Retailers - Chain Store Age:
Cisco study: Immersive in-store shopping experiences attract and engage tech-savvy consumers - RIS:
Best of NRF 2012: Top 10 Takeaways - Reuters:
Cisco Study Illustrates How Immersive, In-Store Shopping Experiences "Catch" and "Keep" Tech-Savvy Consumers - CIO Today:
Cisco Survey Finds Acceptance of Tech-Aided Marketing in Stores - STORES NRF Show Daily:
New Products