In the aftermath of September 11, the sentiment among U.S. citizens that government needed to be managed better was heard again and again. "Everything has changed," was the constant refrain. "Never has American history seen a time when management has been more important, but the stock of new ideas has been so low," argued Donald Kettl, a professor at the University of Pennsylvania, in his article, "Paradoxes of Management Reform," published in the 2007-2008 winter edition of The Public Manager. In the article, Kettl discussed the need for a new "management agenda forum" for the incoming 44th president of the United States.
The forum has since been created, and was organized and assembled by the Cisco Internet Business Solutions Group, the strategic, global consulting arm of Cisco. In a monograph titled, "A Management Agenda for the Next President," 19 current and former government executives and experts outline a four-part agenda for the next president who will take office on January 20, 2009. The monograph describes the Agenda’s key elements and concludes with a five-step roadmap that the federal government can follow to begin transforming management in government.
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