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General Program When is Partnership for Urban Innovation Global Conference, Shanghai 2010? Where is the Conference being held? What is the attire for Partnership for Urban Innovation Global Conference, Shanghai 2010? Are guests required to stay throughout the entire Conference? For which expenses am I responsible? May I bring my spouse or family to Conference sessions and functions? Registration When is the deadline to register for the Conference? How do I communicate my special dietary needs? Travel Information Into which airport should I fly? Is transportation available to/from the Pudong International airport to Le Royal Méridien? How long will it take to get from the airport to Le Royal Méridien? Hotel Accommodations and Logistics How should guests book their hotel accommodations? What is the policy regarding reservation changes or cancellations? What are hotel check-in and check-out times? General Program Q: When is Partnership for Urban Innovation Global Conference, Shanghai 2010? A: Thursday and Friday, June 17–18. Return to Top Q: Where is the Conference being held? A: : Le Royal Méridien Shanghai Le Royal Méridien Shanghai 789 Nanjing Road East Shanghai, Shanghai 200001 China Phone: +1 86 21 3318 9999 Return to Top Q: What is the attire for Partnership for Urban Innovation Global Conference, Shanghai 2010? A: : Business attire is suggested for the June 17 sessions. We advise that you dress in layers for the duration of the event, as the temperature in each session room may fluctuate. On June 18, we will be visiting the Cisco and other pavilions at World Expo therefore we recommend business casual attire and comfortable walking shoes. Return to Top Q: Are guests required to stay throughout the entire Conference? A: To benefit from the event, we encourage all attendees to participate in the full agenda. If you have a conflict that will limit your ability to stay for the entire program, please let us know during the registration process. Return to Top Q: For which expenses am I responsible? A: All attendees are responsible for their own incidentals, air and ground transportation, and hotel-room stay. Return to Top Q: May I bring my spouse or family to Conference sessions and functions? A: Due to the business requirements of the meetings, we recommend that spouses, guests, and family members do not attend, as they will not be allowed to participate in Conference activities. Attendees’ guests and family members, however, are welcome to enjoy Le Royal Méridien facilities, Shanghai, and World Expo attractions at their leisure. Return to Top Registration Q: When is the deadline to register for the Conference? A: The deadline to register online is June 1, 2010 Return to Top Q: How do I communicate my special dietary needs? A: Please indicate special dietary requirements on your online registration form. We will make every effort to meet your needs. Return to Top Travel Information Q: Into which airport should I fly? A: Shanghai Pudong International Airport (PVG) Return to Top Q: Is transportation available to/from the Pudong International airport to Le Royal Méridien? A: Attendees are responsible for their own ground transportation between Le Royal Méridien and Pudong International Airport. Please allow a minimum of three hours for transport from your hotel to the airport, including time to check-in and go through security check points. We recommend that you use Shanghai Maglev Train. Please note: Train operates between Pudong International Airport and Long Yang Road From Long Yang Road, you can transfer to Subway Line 2, which runs westward to People’s Square (5 minutes from Le Royal Méridien) Train fee is CNY¥50 for a single trip For more information, please visit http://www.smtdc.com/en/index.asp You may also choose to take a taxi, which will cost approximately CNY¥150 (one way) from Pudong International Airport to People's Square in the center of Shanghai. Taxi ride is approximately 50 minutes. Return to Top Q: How long will it take to get from the airport to Le Royal Méridien? A: Le Royal Méridien is located 30 kilometers from Pudong International Airport. Travel time is approximately 50 minutes, depending on the time of day. Please allow for increased travel time during commute hours, which are Monday through Friday. Return to Top Hotel Accommodations and Logistics Q: How should guests book their hotel accommodations? A: All accommodations will be reserved based on the information received through the registration process. Confirmation emails will be sent to registered guests approximately two weeks prior to the Conference. Return to Top Q: What is the policy regarding reservation changes or cancellations? A: Accommodations for Partnership for Urban Innovation Global Conference, Shanghai 2010 are held on a group basis. If you cancel your reservation prior to 5:00 p.m., Pacific Standard Time (PST), on June 1, 2010, you will not be charged. If you cancel after 5:00 p.m. Pacific Standard Time (PST) on June 1, 2010, you will be charged a one-night cancellation fee. The hotel will refund cancellation charges to your credit card should the room be resold. Return to Top Q: What are hotel check-in and check-out times? A: Check-in time is 2:00 p.m. Check-out time is 12:00 p.m. All guests arriving before 2:00 p.m. will be accommodated if rooms are available. The bell captain can arrange to store baggage for guests arriving early and for guests departing late afternoon or early evening. Return to Top

You are being invited to attend Partnership for Urban Innovation: Global Conference, Shanghai 2010 in your official capacity. Cisco and its partner organizations—The Climate Group and Metropolis—understand that each guest may have policies regarding gifts and gratuities with which to comply. To ensure that no participant receives an “inappropriate gift" from Cisco and its partner organizations, we respectfully request that acceptance of this invitation and any sponsored costs be reviewed by your corporation's or agency's ethics officer or counsel, as applicable.