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Cisco IBSG's latest thought leadership for the innovations practice, featuring proven solutions to daunting business challenges—and the roadmap for achieving success.
Economics of Collaboration at Cisco
FY10 Web 2.0 Collaboration Case Studies presentation
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Ten in Ten
Ten Technologies That Will Change the World in Ten Years
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The Future of Retail Customer Loyalty:RFID Enables Breakthrough Shopping Experiences
Radio frequency identification (RFID) helps retailers identify specific customers and match the right products and services to them.
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The Internet of Things
How the next evolution of the Internet is changing everything.
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Unifying Customer Experience in a Multichannel World
Unlocking the full potential of multiple channels to engage, acquire, and retain customers.
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Stairway to Heaven: Five Steps to Cloud Readiness
Based on the compelling economics , why cloud computing is an inevitable shift in how IT services are delivered and consumed.
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The Shift to Cloud Computing: Forget the Technology: It's About Economics
Examining the economics of using the cloud versus physical data centers.
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Seeing Is Believing: The Power of Video Collaboration
For businesses, video presents both a major disruption and a significant opportunity to improve collaboration.
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Next-Generation Events: Cisco’s Experience and Best Practices
Employees, customers, and partners to come together to exchange knowledge, gain fresh perspectives, build networks, and nurture relationships.
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Next-Generation Events: Cisco case studies
Cisco Marketing Product Launches
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Cisco Strategic Leadership Offsite
The Cisco Internet Business Solutions Group (IBSG) Global Innovations Practice provides transformative recommendations to the world’s most influential companies across a multitude of business topics—from customer experience, supply chain management, collaboration, and green to advanced technologies. By collaborating with our Cisco IBSG vertical practice colleagues, we help our customers identify and implement innovative solutions. Our areas of focus are:
Experience and IT Transformation
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Our Practice experts work with customers to understand their business challenges and opportunities. We make practical recommendations on how technology can be used to provide high-impact, innovative solutions that cover a wide range of issues. |
Advanced Technology
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Our expert team scans the horizon to understand new and emerging technologies and concepts, demystifying the "techno-babble" to help vertical-market customers solve real-world challenges through innovative solutions. |
Our Practice Lead
Rick Hutley
Vice President
Global Innovations
IBSG
Rick Hutley brings more than 28 years of telecommunications and computing industry experience to Cisco. He is vice president of the global innovations practice for the Cisco Internet Business Solutions Group (IBSG), leading the rollout of Internet business IT/technology solutions to key enterprise and service provider customers.
Prior to Cisco, Hutley was chief information officer for British Telecom’s Concert Communications Company, a $1.5 billion global telecommunications service provider operating through 53 distributor companies around the world. As CIO, he was responsible for the development and operation of Concert’s network and business management systems, including its intranet and extranet solutions for both Concert and their global partners, for which Concert received the 1998 CIO 50/50 award as one of the top extranets in the world.
Prior to Concert, Hutley was director of information systems for Syncordia Corporation in Atlanta, Georgia, where he was responsible for the development and operation of all systems for the first global telecommunications outsourcing company.
Hutley holds an honors degree in computer science from Hatfield University, UK, and an MBA from Cranfield University, UK. He is a full Member of the British Computer Society. He has appeared on BBC Television’s series on computing and is a frequent speaker at industry conferences and seminars.
Meet Our Team
Experience & IT Transformation team:
Advanced Technology team:
News
Fortune: Internet or Air? One in Three Young Workers say Internet
Computerworld: Today, the Internet - tomorrow the Internet of Things?
eWeek: Dave Evans, IBSG Innovations, was quoted in the article, "Internet as Important as Food and Air; Cisco Report."
Computer Dealer News: Dave Evans, IBSG Innovations, was mentioned in the article, "What 3-D Printing Means for Traditional Retailers."
MSNBC: The Revolution of Work is Here
MIT Technology Review: Seeing the Future of the Office Internet
Mercola.com: 10 Technologies that will Change the World in the next 10 Years
M2M Solutions: Cisco Launches Integrated Machine-to-Machine Gateway