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Kijabe Hospital: Making a Difference
At Kijabe Hospital in Kenya, IBSG consultants install a wireless network with an online medical reference tool called the Map of Medicine to provide medical professionals with relevant and up-to-date information needed to diagnose and treat patients.
Facing pressure to improve the quality of care and cut medical treatment costs, the healthcare industry is focusing on internal efficiency and bottom-line growth with immediate results. Providers are solving problems associated with chronic labor shortages by using online collaboration tools, often increasing productivity by 15 percent or more.
Reducing SG&A (selling, general, and administrative) expenses is a key focus for the U.S. insurance payer community. Improved member self-service tools are reducing many transaction costs in this sector by 50 percent, while strengthening employer relationships. A profit squeeze in the life-sciences industry has increased focus on cost-reduction initiatives, although there is a continued emphasis on accelerating clinical trials and improving provider relationships.
