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The Cisco Internet Business Solutions Group (IBSG) Global Healthcare Practice experts combine deep industry experience with innovative solutions and strategies to demonstrate to healthcare organizations in both the private and public sector “what is possible” using information and communications technology. In this way, we help them pave the way for increased collaboration, streamlined operations, and new healthcare delivery models.

Communication & Collaboration

The Health of Nations: Perspectives from Global Leaders Reveal Untapped Opportunity
Cisco® IBSG and Princeton Survey Research Associates International surveyed more than 100 senior leaders from 16 nations.
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Healthcare's Transformational Journey: The Impact of ICT Investment
Learn how collaboration and communication technology can drive customer satisfaction and productivity in hospitals.
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ACCA Report (Nottingham University Hospitals Trust) 

Healthcare Expert Network
An innovative approach to finding the best resource at the point of care.
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Patty the Healthcare Personal Assistant
Explore how a virtual character, "Patty," will take an essential role in transforming the patient experience.
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The High Cost of Nurses’ Communication Challenges
Identifying the impact of communication challenges facing nurses. Learn how effective communication and collaboration can positively impact health system performance
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The Connected General Practitioner
Examines workflows, and ICT support required to deliver effective, team-based care for patients in community settings.
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Transforming Clinical Trials with Communications and Collaboration Technology
Explore how pharma companies need to augment the current system with collaboration technologies.
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Challenges in Healthcare Communications: How Technology Can Increase Efficiency, Safety, and Satisfaction
Identifies current barriers to communicating effectively in healthcare .
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Aging Well

Making Tomorrow's Healthcare Systems Fit for an Aging Society
Convergence of health- and social-care organizations to become more patient-centric in supporting our aging societies.
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Ageing Well - New Opportunities for a Connected Society
Helping leaders and organizations understand the new realities of how we will change forever the way we work, live, play, and learn in an ageing world.
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Patient Experience

Social Media and Healthcare Podcast
Participatory medicine is a new, cooperative model for healthcare that uses social media and other tools to remove barriers between doctors and patients.
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Engage in Your Health
Participatory Medicine - Empowering Patients and Providers through Connected Technologies
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A Physician's Perspective on Health 2.0 and Participatory Medicine
Health 2.0 and participatory medicine uses the internet to increase patient and care provider interactions, creating a rich and secure environment for expanded healthcare services.
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Illness in the Age of "e"
Changes in healthcare—delivered through connected community technology—empower patients to join communities of interest for information, patient experiences, and access to knowledgeable advice.
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Cisco IBSG Avatar in Healthcare
A look into to the future and how avatars—computer generated likeness of humans—will play an essential role improving the patient experience.
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The New Healthcare Currency
Delivering exceptional patient experience through tailored programs.
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Care at a Distance

Digital Doctors: The Future of Healthcare (Courtesy KVIE Public Television)
Learn how Cisco HealthPresence is creating new opportunities for delivering patient care at a distance.
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Care Without Walls: The Next Evolution of Healthcare
Breaking down the walls—both real and virtual—that prevent us from delivering the best care for our patients and the best value for our healthcare investment.
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Cisco and UHG's Mobile Clinic
Cisco IBSG and UnitedHealth Group showcase Cisco HealthPresence as part of UHG’s Mobile Clinic and the nation’s first national telemedicine network .
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Scottish Centre for Telehealth, NHS Scotland
Telemedicine pilot promises change in healthcare delivery to rural and urban areas.
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Cisco HealthPresence Solution -- Shaping a World of Healthcare Without Boundaries
Combining high-definition video, advanced audio, and network-transmitted medical data, Cisco HealthPresence creates an environment similar to what patients experience when they visit their medical provider in person.
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The Health of Nations: Perspectives from Global Leaders Reveal Untapped Opportunity
Cisco® IBSG and Princeton Survey Research Associates International surveyed more than 100 senior leaders from 16 nations.
Read 
Watch 

Drugs Plus: The New Pharma Business Model
Three forces—scientific breakthroughs, engineering advances, and socioeconomic developments—are necessitating change and creating opportunities for the pharmaceutical industry to develop richer and more valuable offerings where drugs will be only one component of a more comprehensive offering, tightly integrated with combinations of diagnostics, medical devices, services, and applications that address patients’ needs.
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Making Tomorrow's Healthcare Systems Fit for an Aging Society
Addresses a wider debate around the convergence of health and social care organizations to become more patient-centric in supporting our aging societies.
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Preserving the Efficacy and Pricing Power of Pharmaceuticals
Pharma companies collaborate with technology, medical device and content development companies to create solutions and supporting technology infrastructures.
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How to Make e-Health Successful: A Microeconomic Perspective
Despite potential benefits for the healthcare system, not all of the large national e-health programs are widely embraced. Explore why certain e-health projects lack acceptance, along with the factors that characterize successful projects.
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Healthcare Expert Network
An innovative approach to finding the best resource at the point of care.
Read 

Care Without Walls: The Next Evolution of Healthcare
It’s time to break down the walls—both real and virtual—that prevent us from delivering the best care for our patients and the best value for our healthcare investment.
Read 

The High Cost of Nurses' Communication Challenges
Identifies the impact of communication challenges facing nurses, revealing that easier, more effective communications and collaboration can positively impact health system performance.
Read 

Browse other Healthcare Thought Leadership

Scottish Centre for Telehealth NHS Scotland
Telemedicine pilot promises step change in healthcare delivery to rural and urban areas
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European Commission - Engagement
In collaboration with the European Health Management Association, the University of Namur, and Basil Strategies, Cisco IBSG undertook an in-depth study of the European legal framework for e-health.
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Baltic eHealth Project
Secure healthcare network linking 200 hospitals and 6,000 practitioners in the Baltic Sea region. This pioneering project successfully developed a functional transnational exchange that could serve as a model for future healthcare delivery.
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National Health Service - NKS
As the scale and complexity of clinical knowledge expands, it must be organized in a form healthcare workers can use to the full benefit of patients. With help from Cisco IBSG, the NHS has launched a National Knowledge Service to coordinate and deploy its knowledge resources.
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Healthcare Practice Overview 

The Cisco Internet Business Solutions Group (IBSG) Global Healthcare Practice experts combine innovative proof-of-concept trials with deep industry experience to help healthcare organizations in business and government reshape industry best practices across the value chain. Our areas of focus are:

Provider (Clinicians and Hospitals)

Our global Healthcare Practice experts help healthcare organizations and leaders understand how information and communications technology can help them improve efficiency, enhance the patient experience, improve quality of care, and support new business models.

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Life Sciences

Today, life science companies face challenges in R&D, sales and marketing, and manufacturing. Our life science experts work with pharmaceutical, biotechnology, and medical device companies to find innovative ways to use communications and collaboration technologies to address these challenges.

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Payer

Our Practice experts work with insurance payers to help them simplify processes and decrease the cost of providing services to internal and external constituents, and create business models that support new network offerings using telehealth technologies to improve access and lower healthcare costs.

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Our Practice Lead

Healthcare Leader Kaveh Safavi
Vice President
Global Lead
Healthcare
IBSG

Kaveh Safavi is vice president and global lead for the Cisco Internet Business Solutions Group Healthcare Practice. The Healthcare Practice helps leaders in the healthcare and life sciences industries transform the way that their organizations design and deliver health and care to customers.

A seasoned healthcare executive, prior to Cisco, Safavi was chief medical officer for the healthcare business of Thomson Reuters, where he established the Center for Healthcare Improvement to create a thought leadership presence. Safavi participates in more than 50 public speaking engagements annually. He has published numerous papers and articles, and has become a popular source for the healthcare media. He is quoted frequently in The Wall Street Journal, The New York Times, and The Economist.

Safavi's leadership experience spans the healthcare sector—from physician offices and hospitals, to insurers, to the boards of biotech companies. In the early 1990s, Safavi was president and medical director of HealthSpring Medical Group of Illinois. There, he developed a Physician Practice Management business, which was one of the first organizations in the Midwest to run on a fully automated electronic medical record system.

Safavi has the unique distinction of possessing both medical and law degrees, from Loyola University and DePaul University, respectively. He is board-certified in internal medicine and pediatrics. His clinical experience includes four years at the University of Michigan Medical Center, Internal Medicine and Pediatric Residency Program.

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