FAQs


Q: I want to request a briefing with a spokesperson on a particular technology/product for an upcoming research project, where do I make that request?

A:The Cisco Global Analyst Relations Team receives many requests daily for information and briefings. We appreciate your interest and will try to process as many requests as we can, but we cannot reply to all requests.

For the latest information on Cisco products and solutions, please visit www.cisco.com. If you still have questions after you have reviewed the information on our web site, you may submit them using our online tool.

We will process requests in the order they are received and assign priority to firms and analysts that already have an established working relationship with Cisco. Members of the Cisco Global Analyst Relations Team generally reply to questions submitted through the online tool within 48 hours, depending on the complexity of the requests.

NOTE: If your request for information is not urgent, please note that the team offers monthly webinars, known as the Speaker Series, on a variety of topics. Join these interactive discussions to ask questions of Cisco spokespeople and find the information you're looking for, or refer to the archive of past webinars.


Q:Where do I find a listing of Analyst Relations contacts?

A: Visit the Analyst Relations Contacts page for a list of contact names and their areas of coverage. If you do not see the specific topic of interest listed, please contact someone in the Strategic Programs team or submit your question using our online tool.


Q: Who is my contact for a specific technology or products?

A: Visit the Analyst Relations Contacts page for a list of contact names and their areas of coverage. If you do not see the specific topic of interest listed, please contact someone in the Strategic Programs team or submit your question using our online tool.

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Q: I see you have regional contacts and global contacts listed. What's the difference?

A: The Global Analyst Relations Team consists of communications professionals located worldwide to better serve the global analyst and influencer community. If your questions are related to data specific to one country or region, please contact the regional Analyst Relations managers. If your questions are specific to one technology or product, please contact the appropriate Analyst Relations manager for that specific area of coverage.


Q: Where can I find customer case studies?

A: To find and download customer success stories, case studies, and white papers, please register as a cisco.com user

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Q: How can I sign up to receive news and information for analysts?

A: Please submit your request using the online form. Note "Add to distribution list" in the Topic or Questions field, and include your contact information and areas of coverage. We can then send information tailored to your focus areas.


Q: How can I receive your quarterly shipment data?

A: Cisco releases quarterly shipment data shortly after each quarterly earnings call. To add your name to the distribution list for that information, please submit your request using our online tool and note "Quarterly shipment data" in the Topic or Questions field. Once Cisco has verified that your company offers quantitative research, your name will be added to the distribution list. You will begin to receive the following quarter's shipment data. If you would like shipment data from a previous quarter, submit a request for that quarter's data.


Q: What is the Speaker Series?

A: The Speaker Series consists of webinars specifically developed for industry analysts. These 60-minute interactive sessions hosted by Cisco executives, thought leaders, or technical experts cover a broad area of technology and solutions. The format is usually a presentation of 30 to 40 minutes followed by a Q&A session with the live audience, all conducted over Cisco WebEx. Please check the calendar of upcoming sessions covering Collaboration, Data Center Virtualization, Video and Architectures and Solutions and archive of past events.
To register for a webinar, contact Amy Poon


Q: I missed one of your recent Speaker Series events. Where can I find the replay and the presentation?

A: Refer to the Speaker Series events archive.

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Q: I want to include an image of one of your products in one of my upcoming presentations, who do I contact to get approval?

A: Please refer to the Cisco Copyright Program for guidelines and restrictions on usage of any product image or likeness of any Cisco executive or spokesperson. If you have additional questions, submit your request or contact a member of the Global Analyst Relations Team.


Q: I want to invite a Cisco executive to speak at an upcoming industry show. Who can I talk to?

A: Visit the Analyst Relations Contacts page to find the person responsible for that particular technology for assistance. Note that many Cisco executives require three to six months' advance notice for engagements at such events, so please plan accordingly.


Q: I want to know whether Cisco will be attending an upcoming industry trade show as I want to meet up with Cisco spokespeople at the event.

A: Even if Cisco has a presence at a trade show, there may or may not be representatives from the Global Analyst Relations Team to facilitate meetings with industry analysts at the event. Please contact the Analyst Relations Team member responsible for that particular technology for assistance.

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