Supplier Information

Become a Cisco Supplier

Please note that the English version of the Global Supplier Enrollment Package has been updated, effective February 1, 2012. The new version is simpler and more efficient. Non-English versions of the GSEP will be updated by April 30, 2012. If you have previously saved a copy for future use, please disregard that file and always utilize the files from these links to obtain the latest revision.

This website contains information about Cisco Procurement Policies and Practices and is intended for new suppliers, who have been contacted by Cisco and invited to become a Cisco Vendor, or existing suppliers reviewing or updated information. Cisco will not accept unsolicited forms.

1. Global Supplier Enrollment Package

Read the information contained in this website, complete the Global Supplier Enrollment Package and forward to Cisco representative/sponsor. Your Cisco representative/sponsor is responsible for reviewing the GSEP and attaching them to the Cisco internal purchase requisition. If you have any questions, please contact your Cisco representative before you return the completed GSEP.

Please note that if you are not registered with Dun and Bradstreet, you may be requested to provide additional documentation. Please provide an electronic copy of one of the acceptable documents below to your Cisco representative. Please ensure that the company name and address stated in the Global Supplier Enrollment Package matches that which is on the supporting documentation.

  • Business License
  • Legal registration Form (from the country's government company registration authorities)
  • Registration form from the Chamber of Commerce
  • Certificate of Incorporation
  • Official Tax Document
  • Active Contract between supplier and Cisco
  • Financial Statement (Japan Only)
  • BBBEE Certification (South Africa Only)
  • Approval letter from an accounting firm of BBBEE Certification (South Africa Only)

The Global Supplier Enrollment Package is available in the following languages:

2. Data Usage and Protection Certificate (DUPA) (Certification I)

To protect your rights as a supplier, we have provided the Data Usage and Protection Agreement (DUPA) below.

If you are using the English version of the GSEP, this particular certification is not required. Similar changes will be made to all other non-English versions of the GSEP by April 30, 2012.

3. Code of Ethics Certificate (Certification II)

Cisco is committed to the highest standards of product quality and business integrity in its dealings with customers and suppliers. As a result, all suppliers and the Cisco employees who work with them are expected to conduct themselves with the highest standards of honesty, fairness and personal integrity. It is critical to our company's stature to maintain high ethical standards by adhering to all applicable laws and avoiding even the perception of impropriety or conflict of interest.

To ensure that our relationships with suppliers meet and support these standards, all Cisco suppliers are required to acknowledge their agreement with the Code of Ethics and to apply this code in all dealings with Cisco.

The Code of Ethics Certificate is available in the following languages:

If you are using the English version of the GSEP, this particular certification is not required. Similar changes will be made to all other non-English versions of the GSEP by April 30, 2012.

4. Environmental Health and Safety Certificate (Certification III)

It is the intention of Cisco to take reasonable and practicable steps to ensure workplace safety and protect the environment in all aspects of its operations. Toward that end, Cisco has established environmental health and safety (EHS) requirements that apply to all projects, processes and operations regardless of geographic location.

Suppliers chosen to perform work on behalf of Cisco are expected (i) to fully comply with all applicable laws, regulatory requirements, and (ii) to follow Cisco’s EHS requirements.

This approach ensures that Cisco’s operations meet all local, state and federal requirements, in relation to the engagement and management of contractors and the execution of projects and at the same time provides a set of best practices for suppliers to follow in all circumstances.

The Environmental Health and Safety Certificate is available in the following languages:

If you are using the English version of the GSEP, this particular certification is not required. Similar changes will be made to all other non-English versions of the GSEP by April 30, 2012.

5. Supplier Diversity Policies (Business Designation)

Please ensure you select the proper Supplier Diversity Business Designation forms for your country, if applicable, and submit with your completed Global Supplier Enrollment Package.

If you are using the English version of the GSEP, this particular certification is not required. Similar changes will be made to all other non-English versions of the GSEP by April 30, 2012.

Corporate and Manufacturing departments actively solicit and provide small, women-owned, small disadvantaged, minority, disabled veteran, and HUBZone business enterprises with the maximum practical opportunity to compete for supplying Cisco with goods and services.

Cisco believes purchasing products from small, women-owned, small disadvantaged, minority, disabled veteran, and HUBZone enterprises are key to the economic vitality of both Cisco and the community.

The Cisco purchasing mission is to procure the highest quality, most cost-effective materials and services using the concept of total cost of ownership. Total cost of ownership is comprised of quality, price, service, cost flexibility, responsiveness, reliability, lead-time, and technology.

Refer to the URL below for more information.
http://www.cisco.com/supplier/diversity/

6. Tax Requirements

Please ensure you select the proper Tax Form for the Cisco entity with which you will do business , if applicable, and submit electronically with your completed Global Supplier Enrollment Package (GSEP) to your Cisco representative.

U.S. (Suppliers doing business with Cisco Systems, Inc. and its U.S. affiliates)

Cisco Systems, Inc. and its U.S. affiliates ("Cisco") are required to obtain and maintain complete, up-to-date, and accurate tax documentation from its suppliers to comply with U.S. tax withholding and reporting obligations as directed by the U.S. Internal Revenue Service ("IRS").

Each organization of any location that serves as a supplier to Cisco, Inc. or its U.S. affiliates must provide Cisco with the appropriate U.S. tax documentation. You must provide Cisco an appropriate Internal Revenue Service (IRS) form (Form W-8BEN, W-8ECI, W-8EXP, W-8IMY, 8233 or W-9) based on your residency and entity classification for U.S. tax purposes. Your enrollment package will not be processed until you have provided the complete and correct tax documentation.

For your convenience we have provided links to these forms and their instructions on the IRS website. We have also provided a brief explanation of the forms in IRS Tax Forms.

If you are US supplier, you need to submit the following form:

If you are non-US resident supplier, please complete one of the following forms.

In addition to the electronic submission of these tax forms to your Cisco representative, originals of the signed, IRS Tax forms, except the W-9, must also be sent to the address below. Please do NOT include the GSEP, W-9, or other documentation in this package with the tax forms.

Tiana Tran
Cisco Systems, Inc.
170 West Tasman Drive SJC-11-2 - 2nd Floor
San Jose, CA 95134

Central and South America (Suppliers doing business with Latin American Cisco Entities)

All Other Entities (Suppliers doing business with Cisco Asia Pacific, Europe, Middle East, and Africa entities)

No additional information is needed.

7. Purchase Order(PO) Requirements

Cisco Payment Terms

To determine your payment terms, please refer to the Cisco Payment Terms Website.

Standard Terms and Conditions for Purchase Orders

To determine your Standard Terms and Conditions for Purchase Orders, please refer to the Standard Terms and Conditions website.

Requirement Exceptions

A Purchase Order number must be received from an authorized Cisco Buyer before a product may be shipped and/or services performed. Please see the P.O. Requirement Exceptions.

PO Format Description

Japanese Version

It is Cisco policy to distribute Purchase Order requests by E-mail or Fax. Please ensure you provide an email alias and/or fax number in the GSEP where you want to receive the Purchase Orders.

All requests via e-mail are in PDF format, so you will need to have a PDF reading software to view the Purchase orders.

8. Shipping Information

Do not ship quantities greater than the Purchase Order. An authorized change to the original Purchase Order is required in advance.

An itemized packing list must accompany each shipment and must include:

  • Cisco part number (if applicable)
  • Description of line item
  • Cisco authorized Purchase Order number
  • Line item on packing list must match the line item on the Cisco. Purchase Order number.

Shipments to China and India must have a packing slip AND invoice since it is required by their receiving departments.

9. Invoice Submittal

  • The Cisco Systems Purchase Order number must appear on your invoice for all service and products that require a Purchase Order. If no Purchase Order is required, the requester name and department number must appear on the invoice.
  • Invoices must only reference a single Purchase Order. Invoices must not refer to more than one Purchase Order.
  • The invoice must match line items, descriptions, quantities, and prices with the corresponding information on the purchase order. If the information does not match exactly, payment may be delayed.
  • Use the same supplier name on the invoice as is on the Purchase Order.
  • Do not invoice for items that are not on the Purchase Order.
  • Do not invoice Cisco Systems prior to the delivery of the material and/or services.
  • Refer to the appropriate Theater and Country on this website to determine if hard copy invoices are required: http://www.cisco.com/web/about/ac50/ac142/supplier/supplier_invoice.html

Cisco encourages our suppliers to utilize electronic funds transfer (EFT). There are several options for receiving payments and remittance advice notification from Cisco.

For invoices submitted to the US:

If you are a non-US corporation, partnership, limited company, organization, agency, trust or estate; or the U.S. branch of a non-US corporation, limited company, organization, agency, partnership, trust, or estate, all fees for the services you perform in the United States should be invoiced separately from goods and from services performed outside the United States, and these invoices should clearly state that the services were performed in the United States, specifying city and state. Invoices for services performed outside the United States should expressly state that fact and specify the city and country where the services were performed (i.e., "All services related to this invoice were performed outside of the United States in [city] and [country]"). Please refer to the sample invoices for examples.