Improving the Sourcing Process and Supplier Communication
This Cisco organization has sourced over US$1 billion in supplier opportunities during FY09. Categories sourced include contact centers, facilities services, and marketing services, to name a few.
As we move into FY10, Strategic Sourcing will align all of its sourcing managers by categories. This change will allow the sourcing team to strengthen its strategic focus, and help sourcing managers identify and strengthen relationships with the suppliers providing services within their respective categories.
Communicating Online with ProSource
Once suppliers submit their proposals, the internal Cisco team grades each supplier proposal and determines the appropriate next steps (such as supplier presentations, demos, reference checks, and award decision announcements). After the winning supplier is selected, a notification is sent to all suppliers. The Cisco team is always available to address any questions suppliers may have after the award decision is communicated.
We look forward to FY10 and to increasing our partnership with the global supplier community.