CSR Report 2009

CSR and Our Employees

Cisco fosters a corporate culture that empowers our employees to create positive change. We provide engaging and challenging work that helps enable them to make significant contributions to the industry. But equally important, we support and encourage them in CSR initiatives that promote sustainable economic growth and improve community life worldwide.

 

Employee Profile

As of July 2009, Cisco employed more than 65,500 people in 92 countries and over 372 locations worldwide. Approximately one third of our employees work at the headquarters site in San Jose, California.

 

Cisco Employees by World Market Regions
  FY06 FY07 FY08 FY09*

Asia Pacific

4,411

7,528

9,276

10,169

Emerging Markets

1,549

2,406

2,921

7,860

Europe

5,778

6,907

7,604

8,082

Japan

1,015

1,158

1,253

1,278

United States and Canada

28,659

33,494

35,832

38,156

* This year’s figures include 4861 employees in our manufacturing center in Juarez, Mexico, and 553 Scientific Atlanta employees from outside the United States.

 

See more data about Cisco employees.

 

Employee Highlights

  • The Cisco Pulse Survey, a confidential poll administered online, is one of our most effective tools for gathering employee feedback. A record 80 percent of employees answered the most recent survey in February 2009, a 7 percent increase over the previous survey. According to the FY09 survey, 90 percent of employees agreed that Cisco is a great place to work, up from 86 percent in 2008. We follow up on the Pulse Survey in various ways: additional surveys, focus groups, structured review sessions between managers and employees, targeted action and improvement plans, and coaching.
  • During FY09, Cisco created an Employee Engagement team for the purpose of assessing and improving our employees’ experience at work. The team conducted 65 focus groups worldwide to discuss what we consider the six pillars of employee engagement: culture, company, people, opportunity, rewards, and environment. Employees indicated a particularly high level of satisfaction with the company and the corporate culture.
  • As part of our Focus on Internal Talent (FIT) initiative, in FY09 we began developing a companywide program called Talent Connection that helps make sure that Cisco’s top priorities receive the most talented resources available. A key component of the Talent Connection model is matching internal talent to open job requisitions. Talent Connection meetings use Web 2.0 technologies to facilitate collaboration among managers wherever the work.
  • Cisco’s Global Inclusion and Diversity Council introduced the Multicultural Multigenerational Tool Kit in January 2009. Available globally, this online resource is designed to provide individual contributors and managers with information and resources to make it easier to work across cultures and age groups.
  • In November 2008, Cisco launched the Cisco LifeConnections Center, an integrated childcare, medical center, and fitness facility at our headquarters in San Jose, California. The new center brings together two of our existing employee benefits on the San Jose campus: fitness and childcare. It also adds an important third element: a comprehensive medical facility that includes a full suite of medical services.
  • In April 2009, the Pandemic Influenza Global Planning Committee was called upon to support the activation of a Corporate Crisis Management Team as it monitored and responded to the H1N1 influenza (swine flu) outbreak worldwide. At that time Cisco deployed a centralized strategy that ensures a consistent global response to a possible pandemic that can also respond to local circumstances.

 

Learn More

Inclusion and diversity New windowmake Cisco a better company, a better global competitor, and a better corporate citizen.

Cisco Code of Business Conduct New windowprovides employees with information about ethical behavior and acting responsibly, and also includes a section on respecting others.

Cisco’s Ethics Office New windowis available to all employees, customers, partners, and shareholders who want to notify the company of noncompliance with the Code of Business Contact.

 

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CSR and Our Employees 403 KB PDF icon

Employee Demographics 154 KB PDF icon

Pulse Survey 115 KB PDF icon


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