NPower is a national network of local nonprofit organizations that provide high-quality, unbiased, affordable, and appropriate technology assistance to other organizations. Launched in 2005 in New York City, NPower NY ITBasic helps nonprofits meet their technology needs so they can keep their focus on serving clients. The program relies on Cisco products distributed through TechSoup Stock.
NPower NY ITBasic has a track record of solving 80 percent of IT problems within the first half hour, saving nonprofits approximately 150 hours per year that would have been lost coping with technical issues.
The program also helps train disadvantaged youths through the Technology Service Corps. Graduates work at a help desk to provide IT support for the nonprofits while they are learning job skills. A dozen students have gone through the ITBasic program since it started, and NPower currently employs 10 of these graduates full time.
