Employee training and development programs are designed to benefit Cisco and our employees by supporting the personal and professional development of our staff. We aim to create a more agile, productive workforce that responds to the needs of our customers and a changing marketplace.
Cisco employees learn and develop through "education, experience, and exposure." Providing developmental activities with a mix of education, experience, and exposure results in an accelerated, more effective, and lasting knowledge and skill development. Ideally, about 70 percent of employee development comes from job experiences, working on tasks and problems (particularly where you conduct debriefs); about 20 percent comes from feedback or working around role models, mentors, and coaches; and about 10 percent comes from education (e-learning and instructor-led courses, as well as readings).
Employees are encouraged to create a personal development plan based on their training needs and career aspirations. Managers provide the necessary support and resources to help them realize these plans.
Employees manage their training and development needs through Cisco University, a companywide initiative that provides a single focus for all career development activities, including training, coaching, mentoring, and job opportunities.
Cisco University runs a blend of interactive classroom and online courses, giving employees the opportunity to study in environments and at times best suited to their schedules. Over 4,000 courses are offered and on average, about 70,000 course registrations are made each quarter, approximately two per employee.
We provide assistance and guidance for staff who want to transfer to other departments. Our career transition services include access to physical and online career centers, job search seminars, and individualized career coaching including advice on resume writing and interviews.
