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        Second Quarter 2005

iQ MAGAZINE

Second Quarter 2005


Case Studies The Future Calls (on an IP Phone) SMBs are benefiting from replacing aging telecommunications technology with IP Communications. Improving Community Care with IP Communications Sequoia Community Health Centers works with Cisco and NetLogic to better serve its diverse patient population. IT Media's Upside Potential Cisco Growing with Technology Award runner up IT Media closes the generation gap with burgeoning technology venture. Technology Securing IP Communications Smart technology and good practices deliver a secure environment for both voice and data. Self-Defending Networks Adaptive security solutions can help you manage evolving network threats. Accelerating Business with Broadband SMBs worldwide are discovering how broadband connectivity can help them reach their business goals faster. Addressing Network Security Many SMBs do not have adequate network security. Here's how to make sure you do. Making IP Telephony Affordable Managed telephony can boost productivity without busting the budget. Beyond the Conference Call Rich-media conferencing provides an effective way to collaborate. SMB Product Spotlight Cisco Systems delivers products designed for small and medium-sized businesses. Industries Networking Delivers Healthy Connections Technology links healthcare providers for community success and patient safety. Retail Evolution SMB retailers can use today's network technology to increase their competitiveness. Interview Yury Kantarovskiy, Chairman of the Board, Step Logic Perspective from the leader of Cisco's 2004 channel partner of the year in Russia. Ian Smith, CIO, New York City Economic Development Corporation Smith makes sure the NYCEDC's 400 employees are connected to the information they need and communicating effectively.	Strategy Setting Your Sites on Expansion Location, infrastructure, and culture help make second locations successful. India's Big Plans With demand driving expansion, small businesses in India look toward technology for answers. Channels to Success Channel partners can bring helpful insight to technology deployments. E-mail Marketing Done Right A customer-first mind-set puts today's e-mail marketing beyond spam. Trends Beware the Social Engineer Security in Midsized Firms Buying Refurbished Equipment Using Technology to Improve Call Centers Securing Wireless Canadian City Offers Broadband Without Borders Refreshing Your Desktop Equipment Question of the Quarter Did You Know? In Every Issue Editor's Note Have You Seen this Phone? Contributors Profiles of artists and writers in this issue.