Cisco Systems provides a complete solution that addresses the unique challenges faced by small and medium businesses.

Long Term Spotlight

Today's small and medium businesses faces serious challenges in keeping pace with the business world's rapidly moving, globally competitive and connected environment. It is no longer enough to provide basic connectivity, file and print sharing, basic email, and simple Internet presence - the computer network itself has become mission-critical.

Cisco, in addition to its channel partners, will work closely with you to ensure that your network supports and optimises your business. You can implement your network solution over time in small, incremental steps, at the pace you choose. For businesses that prefer not to purchase and operate their equipment in-house, Cisco has global partnerships with proven service providers to deliver and manage these services.

Here are the two main ways Cisco can help to support your growing business:

Secure Network Foundation
Integrated solutions protect your information, customers, and operations.

Cisco Unified Communications
Improve productivity and minimize costs with converged voice, video, and data.

Connect Employees and Customers Faster

Secure Network Foundation

 

Employees, in the office or not, need to stay connected to customers. Cisco takes advantage of your network to create an edge for improving customer service and security.

 

Introduction to Cisco Secure Network Foundation , which features routing and switching technologies, allows small to medium-sized businesses like yours to make information and applications easily available to employees that are on the road or working in remote offices.

 

Stay connected to customers and keep networks secure.

 

A solid network foundation keeps remote workers connected. Cisco will deploy a solution designed specifically to meet the requirements of your business. You'll be able to respond to your colleagues, customers, and suppliers more quickly. And much more:

 

  • Stay ahead of competitors with secure access to the applications you need
  • Allow customers to reach even remote employees on the first try
  • Offer new and secure business services, including secure payment transactions
  • Conduct business operations with your mobile employees as if they're by your side
  • Give your employees secure network access from public hot spots, hotels, and other locations
  • Easily expand customer interaction tools to include voice and video applications

 

Cisco routing and switching technologies provides the foundation you need to take advantage of your network's capabilities. Find out more about the Cisco Secure Network Foundation integrated technologies, please click here.

Superior Customer Communications Made Simple

Cisco Unified Communications

Customers should be able to reach your employees fast. With Cisco Unified Communications Solution, it's easily accomplished. The solution takes advantage of your network delivering key capabilities for improving customer service.

 

Cisco Unified Communications Solution integrates voice and data systems into a single network. Employees and customers connect faster and more effective. The solution includes voicemail, call routing, and more to provide powerful customer interactions.

 

Take customer responsiveness to the next level.

 

The solution is designed and priced for small and medium-sized businesses and makes voice and data networking a single, comprehensive business solution that enables you to:

 

  • Give employees remote access to office communications solutions
  • Customer will be better able to reach the right employees the first time
  • Employees can use voicemail, call routing and additional features to provide a customized experience
  • Cut costs by calling and receiving from hot spots
  • View and prioritize PC and IP phone messages
  • Instant video conferencing can be used to enhance the customer interaction

 

Cisco Unified Communications is just one of the many ways we can show you how your business can easily expand the capabilities of its network to improve the effectiveness and efficiency of customer service. Lean how Cisco Unified Communications technologies can help improve customer interaction, please click here.