Cisco Puts Collaboration in Context with New Application and Mobile Device Integration Capabilities
SAN JOSE, Calif., March 31, 2009 — Cisco today announced enhancements to the company’s Unified Communications system that enable mobile access, improve video collaboration and extend interoperability across applications and devices such as Cisco WebEx® Connect, Cisco TelePresence™, Microsoft Office Communicator and the Apple iPhone. For businesses, the new Cisco® Unified Communications solutions streamline workflows, optimize collaboration and accelerate decision making. For all customers, the solutions enable collaboration anywhere, on any device and any network.
Today’s news builds on the Cisco collaboration portfolio announcement in September, when Cisco entered the $34 billion collaboration market. The Cisco collaboration portfolio comprises unified communications, Cisco TelePresence and Web 2.0 applications built on an open, interoperable architecture that enables people to connect, communicate and collaborate in any workspace.
In related news, Cisco enhanced its collaboration portfolio with significant announcements around Cisco TelePresence. The news includes a Cisco TelePresence experience for multipurpose rooms and applications designed to make immersive video collaboration accessible by everyone, everywhere. More information on this collaboration portfolio announcement can be found here.
“Cisco Unified Communications Integration for Microsoft Office Communicator aligns with our strategic objective of leveraging technology to improve customer service while simplifying our IT operations. This simple desktop integration is expected to enhance lawyer productivity by enabling them to operate their Cisco phone from within the instant messaging and other desktop applications they already use," said Phillip Rightler, chief information officer, Thompson Coburn LLP. "From the various alternatives we evaluated, this solution provides the most reliable method for providing call control from the desktop, while enhancing our investment and reducing the complexity of the system."
"BT and Cisco have a long-standing and successful relationship in the area of Unified Communications," said Steve Masters, global head of Unified Communications, BT Global Services. "Cisco Unified Communications Integration for Microsoft Office Communicator delivers proven and trusted Cisco voice capabilities, already deployed to many BT customers, through a seamless integration with a user's existing instant messaging desktop client. This integration allows BT to deliver a fully integrated unified communications experience in a controllable, scalable way, whilst preserving the desktop user experience."
"Cisco is delivering a differentiated architectural approach to unified communications and collaboration that allows customers to integrate and interoperate with Cisco solutions, homegrown business applications and third-party products," said Laurent Philonenko, vice president and general manager, Cisco Unified Communications business unit. "By delivering an ‘any to any’ platform, Cisco gives customers flexibility in how they transform communication and collaboration in any workspace, whether that workspace is a mobile device, contact center environment, desktop client or Cisco Unified IP Phone."
Tags / Keywords: Cisco, collaboration, unified communications, TelePresence, contact center, Microsoft, video conferencing, interoperability, video collaboration, video, innovation, business productivity
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