Cisco Targets $34B Market with New Collaboration Portfolio
9 October 2008. Cisco announced a new collaboration portfolio designed to help companies accelerate business processes, increase productivity and speed innovation. The Cisco® collaboration portfolio consists of Cisco Unified Communications, Cisco TelePresence and a new Web 2.0 application platform, all of which use the network as the platform to help enable people to connect, communicate and collaborate from any application, device and workspace.
"Collaboration is the next phase of the Internet, a phase that analysts see as a $34 billion market opportunity, and at the center of this phase is the network," said Don Proctor, senior vice president, software group, Cisco. "Our network platform uses open-standards protocols to expose critical collaboration services such as presence, instant messaging, call control and policy to a broad range of devices and applications. The Cisco collaboration portfolio uses this network architecture to create an integrated collaboration experience that encompasses everything from simple text messaging to immersive Cisco TelePresence sessions."
Cisco Unified Communications Release 7.0
Cisco Unified Communications System Release 7.0 enables organizations to collaborate in ways that help them quickly adapt to market changes and improve competitive advantage through speed and innovation. Accelerating the deployment of Unified Communications applications requires a company to use its existing infrastructure and applications. Cisco Unified Communications System Release 7.0 offers enhancements to its applications development environment and provides deeper integration with desktop products from IBM and Microsoft. Mobility enhancements help extend productivity features across workspaces. Cisco Unified Mobile Communicator now supports devices running on Windows Mobile as well as Symbian and BlackBerry operating systems. Cisco Unified Communications Release 7.0 continues to help reduce system and management costs by increasing Cisco Unified Presence scalability to 30,000 users and Cisco Unity to 15,000 users on a single server and by enabling optimization of network management through an easy-to-use appliance deployment environment. For more information, visit www.cisco.com/go/unifiedworkspace.
Cisco TelePresence Expert on Demand
Cisco TelePresence Expert on Demand provides a collaborative, high-touch customer service experience, enabling customers to connect with subject-matter experts for tailored, in-person service at the touch of a button. Cisco TelePresence Expert on Demand combines the power of Cisco Unified Communications and Cisco Unified Contact Center with the immersive "in-person" experience of Cisco TelePresence to transform the way organizations deliver high-touch customer and point-of-sale services. Users can summon expert assistance directly in a Cisco TelePresence meeting or use a dedicated Cisco TelePresence endpoint and get face-to-face assistance. For example, a retail bank could provide "in-person" services to bank customers in every location via Cisco TelePresence, while optimizing highly trained resources. This gives organizations the ability to scale scarce resources or expertise in a cost-effective manner, irrespective of geographic location. For more information, visit, http://cisco.com/en/US/products/ps7060/index.html
Cisco WebEx Connect
Cisco WebEx Connect is a cloud-based application platform for collaborative business mash-ups. Cisco WebEx Connect includes a number of standard applications including enterprise instant messaging, team spaces, document management, calendaring and discussions, which can be combined with third-party widgets that are built using open APIs, enabling companies to work from a single workspace. Extensive administrative controls support enterprise policy, security and compliance requirements to enable highly secure inter-company collaboration. Cisco WebEx Connect works with enterprise messaging solutions and Cisco Unified Communication system to deliver integrated communication capabilities within the context of a collaborative mashup. For more information, visit, http://www.webex.com/go/connect_tour
Cisco Unified Communications System Release 7.0 and Cisco TelePresence Expert on Demand are available immediately. WebEx Connect is currently available as a desktop and Web-based client; support for mobile clients is scheduled to be available in early 2009.
Cisco (Nasdaq: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at www.cisco.com for ongoing news, please go to http://newsroom.cisco.com