Q & A

Q: WHAT IF THE INTEREST RATES CHANGE?
A: Repayments are not affected by fluctuating interest rates after commencement of the contract.
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Q: ARE THE FINANCING PAYMENTS TAX DEDUCTIBLE?
A: Yes, lease rental payments are tax deductible as per Income Tax Rules. Your customer should check with your accountant, but most payments under an operating leas are considered tax deductible operating expenses.
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Q: CAN MY CUSTOMER UPGRADE OR EXPAND ITS EQUIPMENT DURING THE FINANCING TERM?
A: Yes, your customer can upgrade or add-on equipment during, or at the end of the loan or leasing term. We will simply adjust either the financing payments, or the term of the agreement – whichever your customer prefers. Note that if your customer simply wants to purchase more equipment, they will not have to sign a new contract if they already have an agreement with Cisco Capital but simply can add-on a schedule to the existing one, making the process even simpler for you.
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Q: WHAT ARE MY CUSTOMER END-OF-TERM OPTIONS?
A: For operating leases, when the term expires, your customer can either:
  • Extend the rental period
  • Upgrade or replace with new equipment
  • Make an offer to purchase the equipment at fair market value
  • Return the equipment with no further payments required
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Q: DOES YOUR CUSTOMER STILL HAVE TO PAY THE RESELLER FOR THE NETWORKING INVESTMENT I AM PURCHASING?
A: No. Once your customer's financing plan is in place, we will pay you within 2 days of receiving all your completed financing documents.
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Q: CAN MY CUSTOMER FINANCE ALL MY NETWORKING NEEDS, OR JUST THE CISCO PORTION?
A: Easy Lease is designed to support Cisco solutions, but your plan will cover your complete networking needs under a single payment stream - including non-Cisco equipment.
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Q: WHAT HAPPENS IF I DAMAGE THE EQUIPMENT?
A: Most equipment will initially be covered under the manufacturer's warranty. Beyond that, you will be expected to keep the equipment in good working order, and will be responsible for repairs and maintenance. In case of material damage taking place to the equipment, a claim can be made to the insurance company to compensate the loss.
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Q: HOW MUCH DOES IT COST?
A: The monthly rental amount is based on the price of the solution purchased and the rental term chosen. A quote can be obtained from Cisco Capital or your reseller in just a few seconds.
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Q: CAN MY CUSTOMER CANCEL OR TERMINATE THE AGREEMENT EARLY?
A: A lease or loan agreement can not be cancelled but your customer can terminate before the end of the term by paying the balance of the lease payments which would be due. Special consideration can be given to in the event of an upgrade to a new Cisco solution.
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Q: HOW QUICKLY DO I RECEIVE PAYMENT FOR MY INVOICE IF MY CUSTOMER USES EASY LEASE?
A: Upon receipt of all correctly completed rental documentation and acceptance of delivery (from the customer), payment is made within 2 days.
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Q: IS THERE A SPECIFIC LENGTH OF TERM FOR EASY LEASE FINANCING PROGRAMS?
A: The Cisco Capital Easy Lease program is available for terms of up to 3 years.
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Q: HOW MUCH CISCO PRODUCT MUST MY CUSTOMER HAVE IN THEIR SOLUTION TO QUALIFY FOR THE EASY LEASE PROMOTIONAL RATE?
A: At least 2/3 of the total solution mix must be Cisco hardware. The rest can be Cisco or other software & services or other hardware.
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Q: IS THERE A MINIMUM DEAL SIZE?
A: We have a minimum deal size of US$ 25,000 equivalent to be eligible for the Easy Lease special 7% promotional rate.
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Q: HOW FREQUENTLY WILL YOU REQUIRE PAYMENTS FROM THE CUSTOMER?
A: Payments are made on a monthly or quarterly basis with the first payment normally due one month after the leasing/loan plan has been activated (delivery and acceptance of the solution by the customer and execution of all documentation). Other repayment profiles are also available if required.
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Q: WHAT IS THE METHOD OF PAYMENT?
A: Normally payment is made by post dated cheques.
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Q: WHAT HAPPENS IF MY CUSTOMER DAMAGES THE EQUIPMENT?
A: Most equipment will initially be covered under the manufacturer's warranty. Beyond that, your customer will be expected to keep the equipment in good working order, and will be responsible for repairs and maintenance.
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Q: WHAT IS THE EFFECTIVE INTEREST RATE FOR RENTAL/ OPERATING LEASES?
A: Operating leases are different from loans, so there is no interest rate. It is usage that generates profit, not ownership, which is why in the case of operating lease, your customer is paying for the use of the equipment over a fixed term.
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Q: ARE THERE ANY EXTRA CHARGES PAYABLE OVER AND ABOVE THE PERIODIC LEASE RENTAL?
A: Apart from applicable taxes, if any, there would be no additional charges called for along with the lease rentals.
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