Partner

Macroview Telecom

Solution Description

The "Leading Unified Communications Application Services" (LUCAS) of Macroview Telecom is a platform encompasses a portfolio of value-adding hardware, software, information and service-based solutions that bring extra commercial benefits on top of Cisco IPUC solutions. It helps enhance operation efficiency, improve workflows, reduce human latency, minimize operational risks, extend workspace and mobility for staff.

Target Industry

The LUCAS family has solutions spanned across different market sectors - banking and securities, education, healthcare, retail, hospitality and business centres.

Features & Benefits

LUCAS ERP Integration Solution

Space and time in shops are precious. Retail management is under constant pressure to provide fast response and good customer services. But at the same time, they need to keep cashier/office equipment at shop to a minimum to save space for product displays, and they need to promptly notify all shops and staff on price changes and time-sensitive promotions. Retail Suite helps transform business processes and workflows at shops. By connecting retails tools such as barcode scanners with IPUC solutions and retail ERP systems, Retail Suite enables efficient price checking, stock replenishment, goods reservations, price alterations, promotion coupon verification, etc, all on handheld devices or wall-mounted IP phones - taking up much smaller footprints than using PCs.

Examples of Retail Suite features :

• Integration of barcode scanner with wired or wireless IP Phones
• Audio and text broadcasts of marketing messages to shops with acknowledgement return path

Company Information

Macroview Telecom has been building integrated network infrastructures for multinational enterprises and telecom service providers for over 18 years. Understanding that an uninterrupted network operation is critically important to our clients' core business, we focus to nurture a team of devoted networking professionals (the "Macroview Community") that deliver high-quality professional services to clients, and strive to maintain leadership in solutions and technologies.

Our project experiences extend over 10G backbone infrastructures, IPUC platforms and transformed applications, IP contact centres, WiFi and mobility solutions, network and data security, network management, optical DWDM networks, MPLS networks, etc.

Macroview Telecom has been deploying IPUC (IP Unified Communications) platforms since Year 2000. We understand we need to shoulder our customers' projects with expert skills - and so we have invested and acquired the certifications of Cisco Master UC Specialization and Cisco Technology Developer Program - 'the First and the Only Ones' amongst all Cisco Gold Partners in Hong Kong and Macau.

We have also developed a unique business solution platform - "Leading Unified Communications Application Services" (LUCAS) which encompasses a portfolio of value-adding hardware, software, information and service-based solutions that bring extra commercial benefits on top of Cisco IPUC solutions. LUCAS transforms business processes and workflows, and fills up the gap between standard IPUC product functions and the unique business environment of different users and different industries.

If you have any questions or need additional information, please write us at enquiry_isv@cisco.com