Cisco Software Research Help

Cisco Software Research Help
You have reached the Help page for the Cisco Software Research Tool. For more assistance with Cisco.com, refer to global help .

In order to visit the Japanese translation of the Help page, refer to our Japanese version of the Help page.

Contents


Introduction

The new Cisco Software Research tool is a web-based tool that aids in choosing the right software releases for your Cisco product(s). It presents powerful research with features you can customize to fit your needs. By entering specific parameters, this tool gives you instant access to Cisco suggestions based on stability, longevity, adoption rate and other factors to help you make informed decisions. Access our growing list of supported products anytime. 

Benefits of Cisco Software Research Tool

Cisco Software Research Tool provides:

  • Cisco suggestions for software
  • Hardware compatibility based on memory & requirements
  • Compare features to find software that best suits your needs
  • Downloads with a single click
  • Release information with security notes
  • Related information to help make informed decisions

Access Cisco Software Research Tool

You can access the Software Research Tool in your browser. Use our search functionality to get software results for select products. Refer to the growing list of supported products.

accesssoftwareresearch

Return to Top

Software Research by Product

Search by Product area offers you the opportunity to input parameters to search for available and suggested software releases. Enter the Cisco Product to see results. Please refer to our growing list of select supported products.

Optional fields for parameter input and selection include:

  • Currently running releases and files
  • Hardware Supported
  • Features Supported

Product Search Field

This field is used to research a specific product. Please refer to our growing list of supported products.

How to Use

Complete these steps:
  1. Enter/Select Product in the Product field. Options are:

    a. Directly enter product into field

    b. Select the product from the drop-down list provided once you start entering your product into the field

  2. selectproduct
  3. To clear your field and start over, click “x” in the Product field.

  4. You can also click on “See All” to open the Select Product box to find your product.

    a. Click on “See All”

    b. When the Select Product box opens, navigate through the product categories to the desired item

    c. Select your product and click OK.

    d. You can select cancel at any time.


  5. selectproduct

  6. View software table results. See Software Research Results. You can further refine the results by providing other parameters for research. See Optional Parameters.

results

Optional Parameters

Currently Running Field

You can provide the release or file that you are currently running on the Cisco device. This will help provide targeted suggestions for your needs.

How to Use

Complete these steps:
  1. Enter/Select Release in Currently Running Field. Select from drop-down list or enter the entire release name.


  2. Alternatively, you can enter/select the software file in Currently Running Field. Select from drop-down list or enter the entire file name.


  3. View software table results. See Software Research Results.

optionalparms

Hardware Supported Field

You can provide the hardware that you need supported on the Cisco device. This will show software releases that support your specific hardware configuration.

How to Use

Complete these steps:
  1. Click in Hardware Supported Field or select “Select from list”


  2. A Select Hardware box will open.


  3. Click in the search field box with the magnifying glass to search or select an item from the list in the box to the left.


  4. Click on arrows in the middle to move items to the box on the right. You can move items back and forth until you find what you are looking for.


  5. Select OK.


  6. View software table results. See Software Research Results.


  7. hwsptfld

  8. To change previously selected hardware,  Click the 'X' icon to remove the hardware currently selected. Then click in the Select Hardware box or click 'Select from list'.


  9. hwsptfldchange

Features Supported Field

You can provide the features that you need supported on the Cisco device. This will show software releases that support specific features.

How to Use

Complete these steps:
  1. Click in Features Supported Field or select “See All”

  2. clickselectfeature

  3. A Select Features box will open


  4. Click in the search field box with the magnifying glass to search or select an item from the list in the box to the left.


  5. Click on arrows in the middle to move items to the box on the right. You can move items back and forth until you find what you are looking for.


  6. Select OK.


  7. View software table results. See Software Research Results.


  8. selectfeatures

  9. To change previously selected supported features,  Click the 'X' icon to remove the features currently selected. Then click in the Features Supported box or click 'Select from list'.


    changefeatures

Return to Top

Software Research Results

Our research results give users the opportunity to view suggested and available software for their upgrade needs. Software information includes train, release, lifecycle, release date, reviews and so much more! The results area also allows you to filter and sort results to suit your needs.

The compare feature button in the research results allows users to select features you would like to compare. With the click of a button, you have instant access to view features side by side to make the best choice for your needs.

How to Use

Show/Hide Files

Hovering over the list of releases displayed in the results table  will display the link to 'Show Details' of the images that are part of the release. Clicking on the 'Show Details' link displays all images that are part of the release. The link toggles to say 'Hide Details'.
The 'Show | Hide All Details'  link can be used to Show or Hide details of all the releases for the specified product.

showdetails details

showall

Sorting/Filtering on Column Headers

Fields located at the top of the software table allow filtering and sorting options for further information drill-down.

Complete these steps for each field:

  1. Click on the down arrow beside the field you would like to filter on.


  2. Select your item you would like to filter on from the list provided.


  3. View results. Please note that if you do not select a filter or select blank in the drop-down list, all information for that field will be displayed in the results.

Cisco Suggested

See Cisco Suggested Releases

Complete these steps:

  1. Filter on Suggested in the drop-down list to view Cisco suggested releases in the software results.


  2. Select 'All' to view all available releases based on initial software research results. Select 'Suggested' to view only the Suggested releases. The sort order of a column can be reversed by clicking on the arrow next to the column name.


  3. filtersuggest

Release

Complete these steps:

  1. Filter on release values in the drop-down list to view a specific software release in the software results.


  2. Select 'All' to view all releases based on initial software research results.


  3. releasefilter

Train

Complete these steps:

  1. Filter on Train values in the drop-down list to view software releases for that train in the software results.


  2. Select blank to view all trains based on initial software research results.


  3. filtertrain

Life Cycle

Complete these steps:

  1. Filter on lifecycle values in the drop-down list to view software releases for that lifecycle in the software results.


  2. Select blank to view all life cycles based on initial software research results.


  3. lifecycle

Released

Complete these steps:

  1. Filter on release timeframes in the drop-down list to view software releases published in that time frame in the software results.


  2. Select blank or all to view all timeframes based on initial software research results.


  3. filterreleased

Feature Set

Complete these steps:

  1. Filter on feature set values in the drop-down list to view software releases for that feature set in the software results.


  2. Select blank to view all information on feature sets based on initial software research results.


  3. filterfeatureset

For each feature set in the results column of the software table, there is a file detail overlay you can rollover to view more information.

featuresetfileoverlay

DRAM

Complete these steps:

  1. Filter on DRAM values in the drop-down list to view software releases that will support that memory value in the software results.


  2. Select blank to view all DRAM values based on initial software research results.


  3. filterDRAM

Flash

Complete these steps:

  1. Filter on Flash values in the drop-down list to view software releases that will support that value in the software results.


  2. Select blank to view all Flash values based on initial software research results.


  3. filterflash

Ratings and Reviews

The ability to read product reviews and write a product review has been enabled for certain products.
This feature can be accessed by hovering over the star icons under the 'Reviews' section of the software results table.
To 'Write a Review' access the link displayed in the Reviews hover.

RatingsReview

Compare Features Button

Complete these steps:

  1. Select check boxes on the right to view or compare features between different software files.You can select up to 2 files to compare or 1 file to view features.


  2. Click View/Compare Features button located at the bottom right corner of the software results table.


  3. View feature results for the file(s).


  4. comparefeatures

Return to Top

Cisco Suggested Releases

Cisco offers our top suggested software releases based on stability, longevity, adoption rate and other factors to help you make informed decisions. The “Suggested” indicator is located on the far left column of the software results table beside of each set of suggested releases. All other available releases are designated without this label and are listed below the suggested releases. Use the scroll bar to view all available software releases.

Suggested Releases Example

allsuggestedreleases

suggestedrelease

Available Releases Example

Note: Use the scroll bar to see all other available releases based on your research.

availablereleases

Return to Top

Compare Features

Users can view and compare features for Cisco products and download files from the Compare Features tab in the tool. Simply select the “Compare Features” tab to conduct feature research on two products, their releases and/or individual files.

Product Search Fields - Comparing Two Products

These fields are used to compare features for two products. Please refer to our growing list of supported products.

How to Use

Complete these steps:
  1. Enter/Select Product in the Product field. Options are:

    a. Directly enter product into field

    b. Select the product from the drop-down list provided once you start entering your product into the field


  2. To clear your field and start over, click “x” in the Product field.


  3. You can also click on “Select” to open the Select Product box to find your product.

    a. Click on "Select"

    b. When the Select Product box opens, navigate through the product categories to the desired item

    c. Select your product and click OK.

    d. You can select cancel at any time.

  4. compareselect

  5. Once your first product is entered, you can view the unique features results for that one product.


  6. compareresult

  7. Enter/Select Product in the second Product Field following the same steps as above.


  8. Once the second product is entered, you can view unique features for that product and view common features for the two products.


  9. You may enter information in all fields after you enter the product to further drill-down for your unique features and common features. Please refer to currently running fields, feature set fields and file fields.


  10. featurecomparisons

Currently Running Fields

This optional parameter is used to select/input releases to see features for those releases.

How to Use

Complete these steps:
  1. Enter/Select Release in Currently Running Field. Select from drop-down list or enter the entire release name.


  2. To clear your field and start over, select “x” in the currently running field.


  3. View unique features for that release.


  4. runningcompare

  5. You can also Enter/Select Release in second Currently Running field to see common and unique features for each release.



Feature Set Fields

This optional parameter is used to select/input a feature set in order to see the features.

How to Use

Complete these steps:
  1. Enter/Select Release in Currently Running Field. Select from drop-down list or enter the entire release name.


  2. Select the feature set from the drop down list in the next field.


  3. featuresetsel

  4. An appropriate file will appear that you can download. For downloading release files, refer to Downloading Software.


  5. To clear your field and start over, select “x” in the feature set field.


  6. View feature results for the one feature set.


  7. You can also Enter/Select feature set in second Release and Feature Set fields to see unique and common features.


  8. compareresult

Feature Comparison Results Table - All fields filled in

This sample table shows the unique and common features for two products and/or releases.

comparecomplete

Return to Top

Downloading Software

Registration and Login Requirements

Log in required to access software with a lock . Guest level users can access non-restricted software (firmware, drivers, etc.) Obtain a login and create a user profile at the Cisco.com Registration page if you don't have one.
Service Contract must be associated to the user profile to access the software with View instructions.

How to Use

Download

Complete these steps:

  1. When you have selected the file you would like to download, click the download button and select ‘Download’ from the drop-down list.


  2. From the pop up box, accept the user license agreement.


  3. Download the software.

Add to Cart

Complete these steps:

  1. When you have selected the file you would like to download, click the download button and select ‘Add to Cart from the drop-down list


  2. Select the Download Cart link at the top to download all software files in your cart.


  3. download

    comparedownload

Return to Top

Saving Searches

A personalized ‘Save Search’ is offered for our customers in the Software Research Tool. You can login and save the search criteria for future use. The tool allows you to save up to 70 searches.

How to Use

Save Search

Complete these steps:

  1. After you have entered the research criteria you would like to save, select Save Search button located under the Search by Product tab.


  2. Provide a Search Name for future use and easy access.


  3. Select the ok button to save the search criteria.


  4. savesearch

Load Saved Search

Complete these steps:

  1. To load a saved search, click on the Load Saved Search button under the Search by Product tab.


  2. Select the name of the saved search you would like to use for your research. Please note that if you don’t see your saved search in the drop down list, select “edit list” to view more search names to load.


  3. You can easily edit your saved searches by selecting edit list in the drop down to reorganize or delete named searches.


  4. loadsavedsearch

Return to Top

Related Information

The related information module provides our users with information related to the releases selected in the software table. It includes the most recent information regarding releases displayed in the software results.

How to Use

Complete these steps:
  1. Select the release in the software results to view corresponding information in the ‘Related Information’ module located at the bottom of the page.


  2. Use the option buttons to switch between release notes, command references, security advisories, field notices, documentation, known bugs and support community.


  3. relinfo

Return to Top

Feedback

We welcome your comments and suggestions to help us improve the Software Research tool. A feedback link for the Software Research Tool is located in the upper right-hand corner of the tool. Providing contact information gives us permission to contact you if we need any additional details to assist you.
feedback

Return to Top

Supported Products

Below is our growing list of supported products:


Return to Top