An innovative new service offered by Cisco certified partners that combines network-wide technical support with proactive network monitoring, assessments and remote repairs for small and medium-sized businesses.
An award-winning technical support service that gives you direct, anytime access to Cisco engineers and an extensive range of technical resources, SMARTnet Service delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help you maximize operational efficiency.
Formerly called SMB Support Assistant, Cisco Smart Foundation Service is specifically designed for small and medium-sized businesses, this service provides simplified, cost-effective network support to help SMB customers ensure operational reliability and protect technology investments on select SMB products.
Software Application Support (SAS), Software Application Support plus Upgrades (SASU), and Unified Communications Essential Operate Service cost-effectively provide timely, uninterrupted access to application software updates and extensive technical support resources to help you keep your network available and secure.
Cisco Base provides access to technical support including the Cisco Technical Assistance Center (TAC) and registered access to Cisco.com, as well as OS software updates within your licensed feature set (not available in all regions).
Tailored for Service Providers, this service provides registered access to Cisco.com for online technical assistance, access to TAC, Cisco OS Software updates and upgrades, and advance replacement of failed hardware.
Provides high-touch technical support to improve an organizations operational efficiency.
Provides comprehensive monitoring, issue resolution and day-to-day management of network devices—24 hours a day, seven days a week.